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RiojaDave
Posts: 6 Forumite

Tried to log in after using this site for years. Won't accept my email address, despite sending me emails to it. It won't recognise my password or username, a box comes up for forgotten password by clicking on it does nothing so I was forced to open yet another account. Then it won't allow me to use my email address presumably because it's already got one. Then it won't allow me to use my existing password, that it wouldn't recognise, presumably because it knows there is one in the system. A total waste of time. When I finally get a new account it needs to verify my email address, clicking on the box does nothing. Sometime later I finally get an email and can get on the forum, and find it virtually impossible to find out how to do anything because it is so badly designed. I have always been a big fan of MSE, but this is an unmitigated balls up.
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@RiojaDave, be prepared for Misslayed to come along shortly to tell you to fill in a form if you have a problem that needs addressing. Apparently, the forum support people are unable to take action against feedback provided on their Site Feedback board.5
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Your signup troubles sound very frustrating, @RiojaDave. I'm glad you're finally on board.
@KeithP is absolutely right that we're gathering feedback about the new Forum design in one place (here) so that we can ensure everything gets under the eyes of our small team. We also have a feedback form for reporting specific bugs and issues, and we've already started implementing some of the main points we've received, such as enlarging the Forum's font size.
Please do copy and paste your comments across to the main thread so that it can be seen by many more people. I'm now closing this board.
Thank you,
MSE Laura F
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