Virgin Media hack myth or not 22 June 2021 at 10:36PM in TV MoneySaving 5 replies 293 views

heskelmu

I have been with Virgin for ages now and am currently out of contract with them. This now rolling at £60 per month.
I've been in touch and they can knock it down to £52. I know if I go to disconnect teams it will probably come down a bit more.

New folk joining Virgin get what I have 108mb broadband and basic TV for less than & £30 per month. Currently even less judging by this week's news letter. 

It's been suggested to me that if I leave Virgin. My partner can join virgin as a new customer. As long as we use a different bank account to pay. 

Is this correct or duff info please. 

Cheers

Neil_Jones

First things to check;  Do you need the TV or can you get by with Freeview?  If you only watch the BBC and ITV channels (or other channels that are on Freeview) on your Tivo box its pointless paying for it.

Also do you need 108Mb broadband?  If you just bank online and buy from Amazon and eBay and occasionally look up holidays and you don't stream or use Prime/Netflix/Disney and you don't have twenty people all online at the same time then 108Mb is total overkill.

Barny1979

https://forums.moneysavingexpert.com/discussion/5480640/virgin-media-retention-deals-post-your-haggling-successes#latest

heskelmu

We want to keep what we have. We might drop the TV package but I was more asking if my other half would be able to sign up for the new joiner deal If I left and she opened an account in her name.

Technically would it make her a new customer and therefore eligible for the deals.

Then swap back when it expired. 

Neil_Jones

heskelmu said:

We want to keep what we have. We might drop the TV package but I was more asking if my other half would be able to sign up for the new joiner deal If I left and she opened an account in her name.

Technically would it make her a new customer and therefore eligible for the deals.

Then swap back when it expired. 

Probably not as you're still at the same address.  If it worked purely on name with no other changes you could have broadband in the name of Puss, Rover and Nemo the fish.

Might do better to haggle a new deal instead.

richardwilson1984

It’s not a myth, it’s very real. My wife and I have done this for the last four years - from my name, to hers and back to mine.

Virgin seem fairly well aware of what is going on, when we did the last swap they actually rang and said they will just give us the deal we were going to get as a new customer, however I wanted the top cash back bonus too, so I declined.