Norton renewal cost outrageous, advice please

HoofeHearted

As already mentioned, delete it using the uninstall tool from here.

https://support.norton.com/sp/en/us/home/current/solutions/v60392881

gsf600y

I'd agree with several others.  My advice would be to use the built in Microsoft security software only, which will do all that most people should need.
Also, I've found most 3rd party anti-virus/security software to be truly awful in terms of CPU/memory resources, and generally impacting performance quite badly.
Personally, I would definitely remove all Norton software.

The most important thing for security is what you do, not the software.

• never launch email attachments when you're not 100% who they're from and what the attachment is
• never download/launch files when you're not 100% what it is
• don't visit dodgy websites, including click links in emails that take you to website addresses you don't recognise

View the built security software as additional belt and braces, and in that respect, I'm happy with the free Windows stuff.

Grumpy_chap

ssdkck said:

Just been sent an email to tell me my norton 360 subscription will be automatically renewed at £84.99 unless i cancell, which i have done. On the norton website you can buy the same product for half the price. Can i just buy a new product and will i have to uninstall my current norton product to install the new one

I have always used Norton and it is the only one I trust tbh.  When the renewal price goes up, I simply cancel.  It carries on working without paying but after a bit the updates stop.  At that point, I pop down to Curry's and buy a new pack off the shelf, usually around £25.

anotherquestion

Probably Norton is a good enough anti virus but would never buy from them except it was really cheap, I am using Kaspersky free seems to do the job.

When I got my first computer 20 years ago, I bought Norton System Works for £60, my Lexmark printer stopped working correctly, after much troubleshooting and wasted time I found out it was Norton that was causing it.

ann_droid

ANNNNND now he is dead.

https://www.theregister.com/2021/06/23/john_mcafee_suicide_prison_death/

So unless there really is re-incarnation, being born again as a can of milk, he won't be renewing.
Arf Arf.

ballyblack

to be fair  John McAfee(died yesterday) sold his anti-virus company 30 years ago......nothing to do with him

But as stated above no need to buy anti-virus use Microsoft Defender that came installed with your machine. Buying antivirus doesn't mean its any better!

Jenni_D

ann_droid said:

ANNNNND now he is dead.

https://www.theregister.com/2021/06/23/john_mcafee_suicide_prison_death/

So unless there really is re-incarnation, being born again as a can of milk, he won't be renewing.
Arf Arf.

If there's an active payment card on the account then auto-renew won't care know that he's left this mortal coil.

Laz123

wongataa said:

Uninstall Norton.  Use the free built Windows built in security.

If you use this method for uninstalling you'll have to do all this:

Step 1. All active processes related to the antivirus must be completed before deletion. To do this, open Task Manager in any convenient way:

• Press the keyboard shortcut Ctrl+Alt+Del > Task Manager;
• Call up the taskbar context menu (right-click on the bottom panel, which shows open applications, and then click on Task Manager.

Next, in the Processes menu, search for all processes related to Norton Antivirus, highlight them and click End Task. Note: We have noticed that in some systems Norton processes are not running – in such case, skip this step.

Find more about PC optimization and malware cleaning in our best pc optimization article and best antimalware list.

Step 2. Right-click Start > Programs and Features. In the open window, search for Norton AntiVirus, highlight it and click Uninstall/Change.

This button will open the integrated application uninstaller. You will have two uninstall options: saving the settings for reinstallation, or uninstalling completely. Choose the one you need. In addition, the uninstaller will prompt you to install third-party software, if you wish. Follow the uninstall process and wait for it to finish.

Step 3. Most of the program has been uninstalled, but usually unwanted file folders remain on the PC, especially after long usage of the program. Their feature is that they are hidden for the average user, so many do not even suspect their existence. So let’s make it visible: open File Explorer > Folder Options and select the Show hidden files and folders check box.

Then check the following paths for the residual files (and delete if any):

• C:/Users/Name/AppData/Local
• C:/Users/Name/AppData/Roaming
• C:/ProgramData

Step 4. The last step to completely uninstall Norton Antivirus is to clean the registry entries that remain after you uninstall any program. These instructions may seem difficult and not entirely safe for inexperienced users. We recommend using a special registry cleaner software (free CCleaner, paid Uninstall Tool, etc.).

Open the registry. Click WIN+R, type regedit in the window, and then click OK. Back up the registry just in case. Click File > Export. Specify the file name and location to save it (this file will be a backup of the registry). Click Save. It is important to make a habit of backing up your registry every time before you make changes to it. 

This will protect you from unforeseen consequences and wrong actions. You need to delete the folders and/or files of the residual registry entries. Use CTRL+F to call Search and type Norton. Right-click on the found folders or files, and press Delete. Then press F3 to move to the next folder and repeat the process until a notification that the search is completed will be displayed.

In conclusion 

Remember that the Norton Antivirus removal process can only be considered completed after your PC is restarted. However, for ease of process and greater security, we recommend that you use the special software created for these tasks. If you find it difficult to choose such a program, more information can be found in our article 7 best uninstallers.