Any experience of Ali-Express?

562 Posts


Hi, just wondered if anyone here has had any experience with Ali-Express? Some items there for good prices but I am concerned about returing if shoddy or outright faulty, do I have to pay the pstage n returning faulty items?
0
Latest MSE News and Guides
Replies
They have a good returns process - although I've never had to send anything back, I just raise a dispute and it gets refunded (again, less than £10 value).
I think you can claim returns postage though.
But I always pay by credit card as a backup.
I would say check the feedback of the seller and of course it takes longer to get things but the buyer protections are good, it is a serious market place with many great sellers.
Quit day job to run 3 businesses 08/02/2017
Started third business 25/06/2016
Son born 13/09/2015
Started a second business 03/08/2013
Officially the owner of my own business since 13/01/2012