Any experience of Ali-Express?

RomfordNavy

Hi, just wondered if anyone here has had any experience with Ali-Express?  Some items there for good prices but I am concerned about returing if shoddy or outright faulty, do I have to pay the pstage n returning faulty items?

anotheruser

I have found it pretty good but only bought things less than £20.

They have a good returns process - although I've never had to send anything back, I just raise a dispute and it gets refunded (again, less than £10 value).
I think you can claim returns postage though.

But I always pay by credit card as a backup.

Percy1983

I recently bought a computer motherboard at nearly £100 with no issues.

I would say check the feedback of the seller and of course it takes longer to get things but the buyer protections are good, it is a serious market place with many great sellers.

ivormonee

Just wanted to ask if anyone has had a similar experience to me with Ali Express (Aliexpress).

I came across the site about ten days ago and saw a few things I wanted to buy. So I tried to open an account. After entering my email address, it asked me to choose a password. When I entered one and clicked "next" a message came up saying "account disabled".

There was an option to "appeal". I filled this in and submitted it (just over a week ago). I have not heard anything since. 

If I try to log on now, it just continues to show "account disabled". 

I would like to be able to have an account and buy a few things on there, but don't know what's happening.

Anyone else had any similar experience and, if so, did it ever get resolved, and how?