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Check IMEI to Confirm phone is unlocked

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bignred05
bignred05 Posts: 1,217 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Can anyone please point me in the right direction 

I have sold a phone as unlocked to Music Magpie.

the phone was originally bought from the BT shop, I still have the invoice & box clearly marked as EE - Unlocked.

I have used several different network sims in the phone (Samsung A90 5G) including EE & 3.

I have sold the phone to Music Magpie, who are telling me the phone is locked to O2/Giff Gaff.
* not sure where they get this from as originally they said O2, now I have queried this they mention Giff Gaff. 
And as such have revised their offer, 

I never use/buy locked phones which is another point.

Prior to sending the phone off I took a number of photos to show the phone as working and no damage (scratches etc) I wish I took one of the network/imei details to show it as unlocked now.

is there a reputable way to check the IMEI number 
Any help/advice would be appreciated 
thanks 

Comments

  • chistery
    chistery Posts: 206 Forumite
    Part of the Furniture 100 Posts Name Dropper
    reject the offer and check it when they return it?
  • bignred05
    bignred05 Posts: 1,217 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    chistery said:
    reject the offer and check it when they return it?
    I am in communication with MM on this matter and have sent them 
    the original invoice stating (EE - Unlocked) along with photos of the box showing the IMEI number and the order details again stating EE - Unlocked.

    I just wasn’t sure if there was a way to check the Imei number to show it is unlocked.
  • bignred05
    bignred05 Posts: 1,217 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    How utterly bizarre Music Magpie are still insisting the phone is locked to O2

    despite providing the original sales invoice along with original box details both stating EE - Unlocked 

    offer declined 

    lesson learnt, next time take photos of imei/network status along with different sim in phone
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