Sports Direct - England Shirts over charged

blondnc

pbartlett said:

i think you have 14 days to return them for a full refund and then buy two Scotland shirts instead

Erm would love to but no thanks. Unfortunately I think my kind might disown me. 

blondnc

Barny1979 said:

Are you surprised Sports Direct have a lower than average moral compass?

Fair point!

blondnc

Thank you for all the comments. 

For info, we’d checked today and they are reduced in stores. The junior size is reduced in store and online too.

Barny1979

Sandtree said:

Barny1979 said:

It'll cost them to return the items by post as they won't refund the postage for orders that aren't faulty.

That makes no sense at all... they won't refund returns postage costs so it will "cost them"? Practically it will cost them to process the return but that is independent of if they refund the return shipping costs or not.

jweb2k said:

If they came with tags saying £59.99 would you owe them £20?

Morally this is the correct response however this forum isnt about morals and whilst legally they have done nothing wrong legally you have the right to cancel the order you made online within 14 days of receipt of the goods. As such its worth double checking what the current online price is and/or your local store and assuming you can secure the lower price (factoring in return costs) have a conversation with them about if they can discount else you'll reject the goods and reorder at the lower price.

I was meaning the OP, Sports Direct only refund the price of the items, not the postage cost, unless the OP paid for a return postage label upon ordering I think.

ThisnotThat

MalMonroe said:

If it were me and they sent me shirts with 'sale' stickers on them I'd not be pleased at all. It's a real slap in the face. Charging you one price and then sticking labels on them before sending them out, after having charged you £10 more for each one.What a cheek!

I'd definitely have to phone them and ask what they're playing at. If they didn't have sale stickers on it wouldn't seem quite as bad but for them to blatantly send you ones with them on, no. 

Phone and tell them they've charged you more than they should have. If they won't refund you, then return them as pbartlett suggests and never darken their doorstep again. I think they are being really cheeky!

What they're playing at is charging the OP the price the OP agreed to pay for in exchange for the item.

I'd also point out that they didn't stick the label on after the OP bought them. I suspect the opposite is true. They're taking advantage of it being the Euro's and are now selling them for more than the usual sticker price.

A bit silly to not pull the stickers off (although they're basically impossible to remove from cellophane) but not illegal.  They offered a price, OP agreed to buy at that price.

https://www.nike.com/gb/t/england-short-sleeve-football-top-Wg12Nd/CD2577-600

Seems like the OP got a bargain.

Mrs_Ryan

This is Sports Direct we’re talking about here. Hardly the most scrupulous of retailers.... 

mattyprice4004

MalMonroe said:

If it were me and they sent me shirts with 'sale' stickers on them I'd not be pleased at all. It's a real slap in the face. Charging you one price and then sticking labels on them before sending them out, after having charged you £10 more for each one.What a cheek!

I'd definitely have to phone them and ask what they're playing at. If they didn't have sale stickers on it wouldn't seem quite as bad but for them to blatantly send you ones with them on, no. 

Phone and tell them they've charged you more than they should have. If they won't refund you, then return them as pbartlett suggests and never darken their doorstep again. I think they are being really cheeky!

I love the absolutely bonkers idea that they stuck the stickers on after ordering, but surely it’s obvious that’s not what happened! 

Manxman_in_exile

mattyprice4004 said:

MalMonroe said:

If it were me and they sent me shirts with 'sale' stickers on them I'd not be pleased at all. It's a real slap in the face. Charging you one price and then sticking labels on them before sending them out, after having charged you £10 more for each one.What a cheek!

I'd definitely have to phone them and ask what they're playing at. If they didn't have sale stickers on it wouldn't seem quite as bad but for them to blatantly send you ones with them on, no. 

Phone and tell them they've charged you more than they should have. If they won't refund you, then return them as pbartlett suggests and never darken their doorstep again. I think they are being really cheeky!

I love the absolutely bonkers idea that they stuck the stickers on after ordering, but surely it’s obvious that’s not what happened! 

I love the even more bonkers idea that Mike Ashley would care that someone from MSE would "never darken [SD's] doorstep again".

He'll have to spend all night counting money to get to sleep!