BW Legal-car insurance

JBee77

AdrianC said:

Don't forget you aren't buying your insurance monthly.

You're buying it annually, and then taking out finance to pay that annual premium monthly.

The cancellation period is irrelevant, because you USED the policy. You had a claim.

Duh....really? I'd never have guessed.
Claim or no claim what I was told the policy was cancelled after the vehicle was written off and also because they could not insure my new vehicle as it was not classed as commercial. Therefore as it was all within a 14 day period there were no cancellation fees and I did not owe anything.  

AdrianC

The 14 day cancellation window is a legally required cooling-off period, for if you change your mind having read the Ts & Cs of the policy.

Grumpy_chap

AdrianC said:

The 14 day cancellation window is a legally required cooling-off period, for if you change your mind having read the Ts & Cs of the policy.

Usually cannot be invoked if there has been a claim in that 14 days.

Jenni_D

Grumpy_chap said:

AdrianC said:

The 14 day cancellation window is a legally required cooling-off period, for if you change your mind having read the Ts & Cs of the policy.

Usually cannot be invoked if there has been a claim in that 14 days.

Exactly - it seems the OP doesn't quite grasp this. OR the insurance company gave them information that deviated from this norm and effectively changed the terms of the policy. I suspect that if the OP continues to push this they may find that the insurance company realises they've made a boo-boo and comes back demanding the full policy value. (Unless of course they've already deducted the policy balance from the write-off pay out? In which case I could see the OP's point about the additional month's premium being requested).

Sandtree

Jenni_D said:
OR the insurance company gave them information that deviated from this norm and effectively changed the terms of the policy. I suspect that if the OP continues to push this they may find that the insurance company realises they've made a boo-boo and comes back demanding the full policy value. (Unless of course they've already deducted the policy balance from the write-off pay out?

Well we have to consider the other factor in this... the OP states "their insurer" but the company they are talking about is a broker not an insurer. 

Firstly, its not abundantly clear that given they were in a non-fault accident if the claim was actually made off of their insurance or directly from the third party insurers... brokers are normally keen to pass claims to accident management companies etc to get their referral fees. So it is possible no claim was made against the his policy and therefore termination rights will exist.

Secondly, he states the insurer said there would be no fees however when buying and then cancelling through a broker there is the prospects of fees originating from the broker, the insurer and the credit provider (in some cases if paying monthly). It could be a slip of the tongue given they are already describing their broker as an insurer but could also have been a bit of smoke and mirrors if he asked the broker if the insurer was going to charge and the broker kept stum on their own fees (or a credit provider if applicable)