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Virgin Money Mobile App - Useless

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Comments

  • colsten
    colsten Posts: 17,596 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    OceanSound said:
    Still, app for managing current account is slow. Perhaps on iOS it's fine. I wouldn't know
    Could well be that some of these issues only exist on Android - I wouldn't know as I am just using it on iOS.
  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,594 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I access my VM account via the Yorkshire Bank app (biometric access).

    I find it a lot slicker for some unknown reason.
  • MovingForwards
    MovingForwards Posts: 17,178 Forumite
    10,000 Posts Seventh Anniversary Name Dropper Photogenic
    colsten said:
    OceanSound said:
    Still, app for managing current account is slow. Perhaps on iOS it's fine. I wouldn't know
    Could well be that some of these issues only exist on Android - I wouldn't know as I am just using it on iOS.

    I only use android and it does what I want it to do.
    Mortgage started 2020, aiming to clear 31/12/2029.
  • OceanSound
    OceanSound Posts: 1,482 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    MovingForwards said:
    colsten said:
    OceanSound said:
    Still, app for managing current account is slow. Perhaps on iOS it's fine. I wouldn't know
    Could well be that some of these issues only exist on Android - I wouldn't know as I am just using it on iOS.

    I only use android and it does what I want it to do.
    ... and doing it efficiently for me is another story
  • Descrabled
    Descrabled Posts: 517 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    I tried to load a "new" secure message. The app went blank and then after about 60 seconds it indicated a new "statement". Shades of TSB.
    The dreadful way both online and the app reserves money to pay SOs the working day before they are paid resulting in a low or even negative balance is confusing.
    CYB need to urgently up their game if they are to be a competitive bank; a name change just won't do it.
  • OceanSound
    OceanSound Posts: 1,482 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Descrabled said:
    I tried to load a "new" secure message. The app went blank and then after about 60 seconds it indicated a new "statement". Shades of TSB.
    The dreadful way both online and the app reserves money to pay SOs the working day before they are paid resulting in a low or even negative balance is confusing.
    CYB need to urgently up their game if they are to be a competitive bank; a name change just won't do it.
    I nearly went down a rabbit hole trying to do something simple as move money from savings account to current account. Figured it out eventually.
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