Virgin Money Mobile App - Useless

colsten

OceanSound said:

Still, app for managing current account is slow. Perhaps on iOS it's fine. I wouldn't know

Could well be that some of these issues only exist on Android - I wouldn't know as I am just using it on iOS.

wiseonesomeofthetime

I access my VM account via the Yorkshire Bank app (biometric access).

I find it a lot slicker for some unknown reason.

MovingForwards

colsten said:

OceanSound said:

Still, app for managing current account is slow. Perhaps on iOS it's fine. I wouldn't know

Could well be that some of these issues only exist on Android - I wouldn't know as I am just using it on iOS.

I only use android and it does what I want it to do.

OceanSound

MovingForwards said:

colsten said:

OceanSound said:

Still, app for managing current account is slow. Perhaps on iOS it's fine. I wouldn't know

Could well be that some of these issues only exist on Android - I wouldn't know as I am just using it on iOS.

I only use android and it does what I want it to do.

... and doing it efficiently for me is another story

Descrabled

I tried to load a "new" secure message. The app went blank and then after about 60 seconds it indicated a new "statement". Shades of TSB.

The dreadful way both online and the app reserves money to pay SOs the working day before they are paid resulting in a low or even negative balance is confusing.

CYB need to urgently up their game if they are to be a competitive bank; a name change just won't do it.

OceanSound

Descrabled said:

I tried to load a "new" secure message. The app went blank and then after about 60 seconds it indicated a new "statement". Shades of TSB.

The dreadful way both online and the app reserves money to pay SOs the working day before they are paid resulting in a low or even negative balance is confusing.

CYB need to urgently up their game if they are to be a competitive bank; a name change just won't do it.

I nearly went down a rabbit hole trying to do something simple as move money from savings account to current account. Figured it out eventually.