We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Trafic managment

Options
Hi. I am with talk talk. I am finding web pages from a variaty of sites slow to open and sometimes i get time outs. It is my beleif that  am being traffic managed. Can I do someting about this. They have to maintain a minimum speed but can they deliberatly slow me down like this?

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,552 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hi. I am with talk talk. I am finding web pages from a variaty of sites slow to open and sometimes i get time outs. It is my beleif that  am being traffic managed. Can I do someting about this. They have to maintain a minimum speed but can they deliberatly slow me down like this?

    https://community.talktalk.co.uk/t5/Articles/Broadband-traffic-management/ta-p/2204657

    This issue is normally caused by traffic "outside" of what TalkTalk is responsible for.  A lot depends on the hops/route your trek to the website takes.  This happens quite regularly when for example a cable has been accidentally cut at the bottom of the sea somewhere between two continents and all the traffic from that continent has to be rerouted another way.  Its like if you're driving and a road you need is closed off because of roadworks/police incident/for fun, you have to find another route.

    TL;DR - if the issue is not a TalkTalk issue there's little you or anybody else can do.  You might want to list some websites you're having trouble with.
  • PaulDesmond
    PaulDesmond Posts: 228 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    No this is not the case. It has been reported that ISPs do slow down traffic. i am looking at hundreds of websites and they cant ALL have the same cables cut under watter or between contenants. Why is it reported that ISPs do this.I am an IT engineer.  Here are some reports.



  • ThisnotThat
    ThisnotThat Posts: 500 Forumite
    500 Posts Name Dropper
    edited 2 June 2021 at 6:21PM
    No this is not the case. It has been reported that ISPs do slow down traffic. i am looking at hundreds of websites and they cant ALL have the same cables cut under watter or between contenants. Why is it reported that ISPs do this.I am an IT engineer.  Here are some reports.



    But your issue is with webpages loading slowly.  I've yet to hear of an ISP traffic shaping webpages given they're typically some of the lowest bandwidth-consuming traffic.

    If anything webpages are prioritised.
  • PaulDesmond
    PaulDesmond Posts: 228 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    If you read the articales that is exactly what they do. The slow down the downloading of the pages. Perfectly simple if you read the articales.
  • PaulDesmond
    PaulDesmond Posts: 228 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    As for your "they're typically some of the lowest bandwidth-consuming traffic" that is not true. Most weeb pagesd fave lots of adverts and rotating images. Some of them are megabites in size.
  • victor2
    victor2 Posts: 8,127 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    No this is not the case. It has been reported that ISPs do slow down traffic. i am looking at hundreds of websites and they cant ALL have the same cables cut under watter or between contenants. Why is it reported that ISPs do this.I am an IT engineer....

    I are an engineer to.
    Why don't you switch provider if you're convinced that's what TalkTalk are doing to you?

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • Neil_Jones
    Neil_Jones Posts: 9,552 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 2 June 2021 at 10:38PM
    No this is not the case. It has been reported that ISPs do slow down traffic. i am looking at hundreds of websites and they cant ALL have the same cables cut under watter or between contenants. Why is it reported that ISPs do this.I am an IT engineer.  Here are some reports.


    Both of those links read as glorified sales pitches.  "This is the problem, this is why it happens, this is why we don't do it.  Sign up today!"

    I repeat:  What websites are you having trouble with?
    If you're an IT engineer then the first thing you should have done is take that computer off the Talktalk network and onto another network (mobile, friends, neighbours, etc) and if the issue follows, its not a TalkTalk issue.  You did do that I presume?  Pointless blaming TalkTalk if your computer has the issue.  As above if you're adamant its a TalkTalk issue, and you're out of contract, either raise a complaint/issue or move provider.
  • ThisnotThat
    ThisnotThat Posts: 500 Forumite
    500 Posts Name Dropper
    If you read the articales that is exactly what they do. The slow down the downloading of the pages. Perfectly simple if you read the articales.
    No, they don't.  I'm fully aware of how traffic shaping works, I remember the debacle of Plusnet implementing it years ago.

    They slow down certain web traffic to keep other web traffic running smoothly.  The sorts of thing that would be slowed down would be P2P traffic. The sort of thing they want to prioritise is web browsing.

    If your web browsing is impacted, it's not going to be traffic shaping doing it, it's going to be oversaturated pipes.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.