MSE News: Water firms upping direct debits of metered customers due to increased lockdown use

MSE_Chris

Households with water meters should check their bills as many firms are upping direct debits due to higher use during lockdown...

Read the full story:

'Water firms upping direct debits of metered customers due to increased lockdown use – check NOW if you're overpaying'

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Dolor

This seems to be a bit of a none story. My account is with Severn Trent and they only review my monthly payment every 6 months when a meter reading is taken. Being locked in for months will inevitably lead to higher water bills as there will have been an underpayment for some months. I am not sure what the MSE team expect water companies to do? 

It is most certainly not overpaying. If the DD has been set too high, then there will be a credit on the account after 6 months and the next 6 months of DD will be reduced.

freesha

Yep, complete non-story. Customer home more = more water usage = bills go up = DD payments are more.

Cardew

If the OP had said 'check if you are under-paying because of higher consumption ---- ' it would have made more sense.

I can't think of any reason why possible increased consumption would lead to 'overpaying'.