[Solved] Flight Cancelled - Refund fees?

9 Posts
Hey guys, I booked a flight with a travel agent a month or so ago and recently my flight was cancelled by the airline, and they said i had to contact the travel agents to process it but they're charging £50 per person for "admin fees", is this normal? Our booking was for 4 passengers so i'll be down £200, when it was a cancellation done by the airline, I shouldn't have to pay for their admin fees, right?
Hope you guys can give me some advice
Edit - Thanks guys!
Hope you guys can give me some advice
Edit - Thanks guys!
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You'd have had a full refund if you'd booked them directly.