So if a buyer pays me directly, they don't benefit from PayPal protection so why would they do it?

GS..

So I signed up for direct payments into my account with no Paypal fees. So if a buyer pays me directly, they don't benefit from PayPal protection so why would they do it? And can buyers still pay by PayPal instead?

fenwick458

it's a good point. I'm not really sure I understand the whole thing. 
for the last year or so as a buyer on ebay I have just been using my credit card, it seems so much quicker and easier. paypal asked me to log in every time and do a 2 factor authorisation which rarely worked first time so I just sacked it off.
presumably if you pay ebay directly you get similar protection to if you use paypal but I can't find it..? 
https://sellercentre.ebay.co.uk/selling/managed-payments

GS..

As a buyer I still pay with PayPal and never noticed any option to pay any other way so I'm confused

soolin

Buyers shouldn't see any major changes to paypal - what they do see now is that as well as paypal being on the invoice they also see things like Apple pay (I think that's one of them or something similar), credit cards, debit cards etc - and the buyer chooses how they want to pay. Ayden then take that money, ebay take their fees and seller gets it into their bank account .

I suspect most buyers will continue using paypal for a while as they are used to it, perhaps some younger ones might start using these app payment things that I don't yet fully understand. 

tempus_fugit

I assume by “direct payments” the OP means the new managed payments, which cuts out the PayPal element for the seller. This still works through eBay so the buyer still has buyer protections. The only way buyers lose that is if they choose to pay by BACS transfer, PayPal Friends & Family or outside of eBay.

GabbaGabbaHey

tempus_fugit said:

I assume by “direct payments” the OP means the new managed payments, which cuts out the PayPal element for the seller. This still works through eBay so the buyer still has buyer protections.

Doesn't PayPal's Buyers' Protection allow you to raise a Not As Described claim for up to 180 days, whereas eBay only gives you 30 days?

Spoonie_Turtle

GabbaGabbaHey said:

tempus_fugit said:

I assume by “direct payments” the OP means the new managed payments, which cuts out the PayPal element for the seller. This still works through eBay so the buyer still has buyer protections.

Doesn't PayPal's Buyers' Protection allow you to raise a Not As Described claim for up to 180 days, whereas eBay only gives you 30 days?

This is true but hardly any genuine buyer would need 180 days to work out whether an item was as described or not when it first arrives.

bris

GS.. said:

So I signed up for direct payments into my account with no Paypal fees. So if a buyer pays me directly, they don't benefit from PayPal protection so why would they do it? And can buyers still pay by PayPal instead?

Well I just discovered on two purchases that I was making my Paypal payments were refused, or at least they failed but I think it was by Ebays design that they failed.

I had to add my Debit card to make the payments. Nothing wrong with my Paypal account as I can still use it everywhere else so yes, it looks like they are slowly phasing it out.

soolin

bris said:

GS.. said:

So I signed up for direct payments into my account with no Paypal fees. So if a buyer pays me directly, they don't benefit from PayPal protection so why would they do it? And can buyers still pay by PayPal instead?

Well I just discovered on two purchases that I was making my Paypal payments were refused, or at least they failed but I think it was by Ebays design that they failed.

I had to add my Debit card to make the payments. Nothing wrong with my Paypal account as I can still use it everywhere else so yes, it looks like they are slowly phasing it out.

That sounds like a glitch, there’s an occasional mention of issues on forums but the majority of the time people aren’t having issues using PayPal to buy.