MSE club whinge

JJ_Egan

No problem

jaxxx

littlemissbossy said: I am with Avro too and get no results when I check that box on Energy Club.  I checked out Avro’s new cheap tariff Simple and Savvy 12M and it was cheaper than my current tariff Simple and Super 12M that I went onto in March.  Avro’s website recognises me as an existing customer and when I sign in to switch to that cheaper tariff if comes up with much more expensive rates.  Seems Simple and Savvy 12M is only cheaper for new customers.  I have emailed them to explain.  Perhaps I have to switch to another supplier and then switch back to them to get it?  

JGB1955 said:

There is a filter on the left hand side of the page, offering you the option of seeing tariffs from your current supplier.

I'm also with Avro, If I click this as shown no results are found.

I am with Avro too and get no results when I check that box on Energy Club.  I checked out Avro’s new cheap tariff Simple and Savvy 12M and it was cheaper than my current tariff Simple and Super 12M that I went onto in March.  Avro’s website recognises me as an existing customer and when I sign in to switch to that cheaper tariff if comes up with much more expensive rates.  Seems Simple and Savvy 12M is only cheaper for new customers.  I have emailed them to explain.  Perhaps I have to switch to another supplier and then switch back to them to get it?