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Cancel eBay order without a strike?
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i know they are not replying but you could message them again asking if they would cancel the order(s) as you made a mistake0
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You've ran away with an assumption that you can combine postage when you should confirm this with the buyer BEFORE committing to buy. Maybe eBay should include a flag that sellers can fly if they are happy to combine.{Signature removed by Forum Team - if you are not sure why we have removed your signature please contact the Forum Team}0
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GS.. said:You've ran away with an assumption that you can combine postage when you should confirm this with the buyer BEFORE committing to buy. Maybe eBay should include a flag that sellers can fly if they are happy to combine.
I prefer not to allow ebay to automate that much for me and like to maintain some control so I do not have it set and since 90 % of my listings are BIN it wouldn't work anyway as I mostly have free postage and you cannot discount that. The trouble with automation is that I have some items that I will not combine, either due to weight , size of how delicate they are and don't want ebay deciding that I will. When I sell single items from a collection though I do add a line to my listings saying something like 'I have more of this xxx listed and if you win more than one item please ask me for a combined invoice before payment'.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
GS.. said:You've ran away with an assumption that you can combine postage when you should confirm this with the buyer BEFORE committing to buy. Maybe eBay should include a flag that sellers can fly if they are happy to combine.0
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Me again, hello. I want to return 4 items from the order in one parcel, but have to open a return for each item which then tells me I need to print off a label for each one. If I return all 4 items in one parcel, is there any way of ensuring the system knows I've sent all 4? There doesn't appear to be anywhere I can upload a reference or tracking number myself - can I print off one label and it will count for all 4 somehow? The return details for each case only have one item each
I just cannot get my head around having to send them separately, it's completely unnecessary, especially when they all arrived in one parcel to start with.
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Spoonie_Turtle said:Me again, hello. I want to return 4 items from the order in one parcel, but have to open a return for each item which then tells me I need to print off a label for each one. If I return all 4 items in one parcel, is there any way of ensuring the system knows I've sent all 4? There doesn't appear to be anywhere I can upload a reference or tracking number myself - can I print off one label and it will count for all 4 somehow? The return details for each case only have one item each
I just cannot get my head around having to send them separately, it's completely unnecessary, especially when they all arrived in one parcel to start with.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
soolin said:Spoonie_Turtle said:Me again, hello. I want to return 4 items from the order in one parcel, but have to open a return for each item which then tells me I need to print off a label for each one. If I return all 4 items in one parcel, is there any way of ensuring the system knows I've sent all 4? There doesn't appear to be anywhere I can upload a reference or tracking number myself - can I print off one label and it will count for all 4 somehow? The return details for each case only have one item each
I just cannot get my head around having to send them separately, it's completely unnecessary, especially when they all arrived in one parcel to start with.
It's especially frustrating because I've never returned anything on eBay before; the two SNAD claims I've ever made were refunded without returning the items, so this is all new territory for me! I can't even try to sell the items instead because they're poor quality (but not faulty and not bad enough to count as SNAD).0
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