Carpet damaged by leak

Morglin

elliesmemory1 said:

I live in a rented housing association flat.  my own furniture carpets etc.  Last year I noticed damp in the hall floor.  Reported it to housing !!!!!!.  They eventually sent a heating engineer out who was a bit puzzled as to where damp coming from but replaced a suspect pipe, still noticed damp on floor and carpet and seemed worse if anything, eventually housing !!!!!! sent drainage company out to check.  They said leak coming from soil pipe in hall which takes waste water from flat above Kitchen waste water thankfully not bathroom.  Many weeks go by waiting for a plumber, housing !!!!!! blame covid for wait. Eventually plumber comes makes a big hole in the wall to get to pipe.  Find pipe is leaking supposedly fix it it.  A few days later I find carpet still damp and pipe is still leaking.  Once again wait for plumber to come.  Pipe finally fixed.  Had to wait for wall to be fixed and plastered.  In all its taken six months.  The problem is that because water has seeped under my carpet in the hall and also spread in to my living room the carpet and underlay is now mouldy.  I am within my rights to ask the housing !!!!!! to pay to replace my carpet?   Its not a new carpet but I still have to replace it and had the housing !!!!!! fixed the leak quicker it would not have been so damaged?  The leak was in the hall but has seeped in to living room as well.  Its now mouldy which is a health hazard. So what I am asking in a nutshell is should housing !!!!!! replace my carpet?

We had an underfloor leak in our HA property.  The HA replaced the flooring, as it was a slow leak, over 6 years, due to an earlier botched repair, and the floorboards, in part, suddenly collapsed, they also replaced the skirting.  

We claimed from our house insurance to replace the carpet, and other expenses we incurred.  Because of health problems, we needed to stay in a hotel for a week, and put some of the furniture into storage while they did the job.   Again, our house insurance covered this.

I don’t think your HA will take any financial responsibility for your carpet.

eddddy

Marco247365 said:

Hi,If your underlay is "wet" it will probably stay that way for a long time.How about pulling the carpet back and replacing a peice of the underlay? You can get most types,thicknesses online at 

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