Chargeback Charity Auction

rvp53

Hello, we went to a charity Auction and won at the Auction a Holiday cost £3000

Paid by on debit card in june 2019.... it was an open ended date to take said Holiday.

We tried booking it for June 2020 but obviously was then in lock down, so the organisers said we could re-book next year.

We then went into lockdown again . As we came out of lockfown this year we tried to contact the organisers to find out what dates were available.

Unfortunatley they had gone bust July 2020 and we had not been notified by the recievers/ adminastrators.

Can we still get our money returned through charge back as we had not had a start date for the holiday.

Our bank First Direct say we cannot although they just quoted the 120 day ruling and were most unhelpful, but I se on MSE site this isnt entireley true.

Any help would be appreciated.

nilanteh

The 120 day rule is correct. If you had used a credit card you could have tried section 75 but that option isn’t available to you. Did you have travel insurance which might cover it? 

Westin

Won’t that mean you are attempting recovery from the charity? Is that your intended wish?

I assume the holiday prize was donated by the unnamed and defunct holiday firm. If so I am really not sure there would be anything to recover from the business administrator/liquidator.   

Not sure a chargeback (had it been within the timeframe) would work. I think possibly the payment would have been recorded as a charitable donation to the auction fund raiser.

[Deleted User]

I was just wondering how a charity donation could be
claimed back. Thanks for that Westin.   

Who is it that has gone out of business?  Did you get as far as a booking confirmation from whatever you bid on?   If so, perhaps your insurance may be an option if you had appropriate cover?  

sheramber

Unfortunately, you didn't pay the holiday company so  cannot claim from them.
You made a donation to the charity

bagand96

Westin said:

Won’t that mean you are attempting recovery from the charity? Is that your intended wish?

I assume the holiday prize was donated by the unnamed and defunct holiday firm. If so I am really not sure there would be anything to recover from the business administrator/liquidator.   

Not sure a chargeback (had it been within the timeframe) would work. I think possibly the payment would have been recorded as a charitable donation to the auction fund raiser.

I think this is the answer, even though it's not good news for the OP.

JJC1956

Why don’t you ask the Charity who donated the holiday? presumably they will still honour the prize whether it be an individual or an organisation, you have paid, 3,000 to the charity, the charity has spent the money but obviously the Prize hasn’t been claimed or used and is sitting in Limbo waiting for you to claim it.

mattyprice4004

JJC1956 said:

Why don’t you ask the Charity who donated the holiday? presumably they will still honour the prize whether it be an individual or an organisation, you have paid, 3,000 to the charity, the charity has spent the money but obviously the Prize hasn’t been claimed or used and is sitting in Limbo waiting for you to claim it.

He's paid £3000 to the charity as a donation in exchange for the holiday - the holiday was a prize donated by the holiday company. 
The prize isn't sitting in limbo waiting, if the holiday company has gone bust it no longer exists. 

sheramber

The holiday was claimed as he booked for 2020 butt hen rebooked for 2021 due to being unable to travel in June 2020.

JJC1956

mattyprice4004 said:

JJC1956 said:

Why don’t you ask the Charity who donated the holiday? presumably they will still honour the prize whether it be an individual or an organisation, you have paid, 3,000 to the charity, the charity has spent the money but obviously the Prize hasn’t been claimed or used and is sitting in Limbo waiting for you to claim it.

He's paid £3000 to the charity as a donation in exchange for the holiday - the holiday was a prize donated by the holiday company. 
The prize isn't sitting in limbo waiting, if the holiday company has gone bust it no longer exists. 

The post doesn’t say the gift of £3,000 by a generous benefactor is being withheld, the post says the ORGANISER went bust, what has that to do with the company that donated the prize, nowhere in the post does it say that the company that donated the prize went bust, the holiday company never ORGANISED the auction, unless the OP says otherwise I can’t see a problem, go to the company that donated the prize and ask them for the prize, simple really, I think the OP just wants their money back which is a different scenario altogether, plus the OP is not bothering to help with any more info.

eskbanker

OP's reference to 'organisers' could mean the auction organisers, but, in its original context, seems more likely to apply to the package organiser, i.e. the holiday company....