Vodafone Superfast 2

Hi, Has anyone encountered problems trying to get this deal which includes the £75 Amazon voucher? I've tried numerous time. Once redirected from MSE to the VodaDone site you are reminded that it's an online deal. You're also told that the online option isn't available and that you should call a Vodafone centre. When you do they say that they can't give the £75 offer. Is this a scam?

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you think its a scam stay clear ,but MSE link goes first to this page.


  • ann_droid
    ann_droid Posts: 190 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Hi
    Scam?   Don't think so.

    BUT more than company offer rewards and following links is hard to establish who you are signing up with.
    I did eventually get a reward, but it was not VodaFone directly.

     (Giftcloud)

    23 Apr, 11:52 BST

    Hi,

    Thanks for the email and for submitting your details.

    As it is stated in Terms and Conditions of the offer: 

    You will be sent instructions on how to choose your Reward 90-120days from the date of your purchase. You will then have 3 months to claim your Reward by sending it to your email or mobile phone.

    Please allow this full validation period (90-120 days) after the purchase date.



    Forum, Agin 'em or Just Neutral?

  • kten
    kten Posts: 17 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Hi anyone in the know:

    Back in June I signed up with Vodafone superfast 2 via moneysavingexpert.com and on the same day got an email from 
    Vodafone <no-reply@giftcloud.com>
      stating that:
    Thank you for submitting your details for the following offer:
    £75 Gift Card when you purchase Vodafone Superfast 2

    also advising 

    If you have any questions or have not received your voucher 120 days after your purchase date, please contact vouchers@broadbandchoices.co.uk.

    It's now well after 120 days and I have not heard anything from either Vodafone or the above-mentioned third parties. So I sent an email (and 10 days after a second email) to the above email address (vouchers @...) but heard nothing, not even an auto reply email whatsoever.

    I wonder anyone out there knows what's happening and how should I claim the voucher? Is it really Vodafone have no responsibility to step in to help?

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