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DCBL letter relating to a parking charge back in 2015! SAR received back

24

Comments

  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    fisherjim said:
    Their old "........we will however accept the sum of £15 in full settlement etc etc" means they knew they were on a sticky wicket anyway, they never go for less if they can get their full scam amount.

    This is just a final frightener before it times out with their new bully boys riding off their notoriety from the awful TV programme.
    Using that statement at the footer of their notepaper should be outlawed it is just a frightening tactic, but their sterile greedy debt collections department bears no relation to the way their bailiff arm works as shown on that awful programme.
    You mean the arm who employs a drug dealer ... ?
  • D_P_Dance
    D_P_Dance Posts: 11,592 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ethnicity quotering perhaps
    You never know how far you can go until you go too far.
  • M7R
    M7R Posts: 18 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    Umkomaas said:
    M7R said:
    does anyone know where I can find an email for them? they don't give one on their site helpfully, and they say you have to call them which I am not going to. 
    It's  xxx@dcbltd, so try 'collections@' or 'mail@' or 'complaints@' or try other ones you think might work. You'll know the ones that 'land' - only the incorrect ones will bounce back. 

    Fruitcake said:
    A search engine returned this, complaints@dcbltd.com, so do as Umkomaas has suggested and try different prefixes.

    Thanks guys I have seen the complaints one via a google but wondered if anyone had a better one... in light of not I guess complaints will do as we are complaining...thanks all will let you know how we get on.
  • M7R
    M7R Posts: 18 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    fisherjim said:
    Their old "........we will however accept the sum of £15 in full settlement etc etc" means they knew they were on a sticky wicket anyway, they never go for less if they can get their full scam amount.

    This is just a final frightener before it times out with their new bully boys riding off their notoriety from the awful TV programme.
    Using that statement at the footer of their notepaper should be outlawed it is just a frightening tactic, but their sterile greedy debt collections department bears no relation to the way their bailiff arm works as shown on that awful programme.
    I was very surprised by the £15 in their initial reply back in 2015... it does sort of smack of pick a number that seems low enough.... 
  • Umkomaas
    Umkomaas Posts: 44,046 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    M7R said:
    Umkomaas said:
    M7R said:
    does anyone know where I can find an email for them? they don't give one on their site helpfully, and they say you have to call them which I am not going to. 
    It's  xxx@dcbltd, so try 'collections@' or 'mail@' or 'complaints@' or try other ones you think might work. You'll know the ones that 'land' - only the incorrect ones will bounce back. 

    Fruitcake said:
    A search engine returned this, complaints@dcbltd.com, so do as Umkomaas has suggested and try different prefixes.

    Thanks guys I have seen the complaints one via a google but wondered if anyone had a better one... in light of not I guess complaints will do as we are complaining...thanks all will let you know how we get on.
    Make sure you place your DCBL reference numbers in the email to ensure it's linked to the correct case. 
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    M7R said:
    I was very surprised by the £15 in their initial reply back in 2015... it does sort of smack of pick a number that seems low enough.... 
    Nominal sum to cover their admin costs so their little toe dipping exercise doesn't cost them anything.

  • M7R
    M7R Posts: 18 Forumite
    Tenth Anniversary 10 Posts Combo Breaker



    Well they are getting desperate that’s for sure.... will drop them an email tomorrow as we have a couple of questions, 
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