Obligatory to give address when purchasing an item in shop?

mattyprice4004

IvanOpinion said:

sar12345 said:

Hello! Does anyone know whether it is obligatory to give your address when purchasing an item in a shop (by debit card) thanks!

Several years back there was a posting on this site were the poster was desperately trying to get a refund having paid by cash and lost the receipt.  The company told the customer that they could find the receipt if they told them their postcode.  The problem was that when the poster purchased they seemed to think it was a gross invasion of their privacy to provide their postcode so they gave a false one and could not remember what it was.  The company could not find the receipt and therefore refused the refund.

They came on this site bad mouthing the company saying how they had been scammed etc. etc. - the usual inane rant you often hear.  They really started throwing their toys about when the posters on this site told them that it was their own fault for not providing a postcode - at one point the poster seemed to think the company should go through all receipts until they found his (they failed to see the stupidity of their wonderful brainwave).

With a debit card however you may be able to use your bank statement as evidence of purchase.

Personally I find it simpler to just supply the postcode - its not exactly a secret, even my postman seems to know it.

I remember that - I also remember wondering just how it's possible for someone to be allowed to function in society with so few brain cells. 
Quite a good read, but I feel sorry for the shop staff having to deal with them. 

sheramber

Unless it was necessary my husband just told them' you need that,'

Usually, it is to send you  junk mail in the form of marketing material.

nomoneytoday

My name is Mickey Mouse and I live at 10 Disney Street.. ;-)

IvanOpinion

nomoneytoday said:

My name is Mickey Mouse and I live at 10 Disney Street.. ;-)

No problem sir that is where we will send the refund

Flight3287462

Feed stores have started asking for name and postcode and assure me they won't pass it on to the Ministry.  

Aye...........until they ask for it. 

Sandtree

sar12345 said:

Hello! Does anyone know whether it is obligatory to give your address when purchasing an item in a shop (by debit card) thanks!

Did you bother to ask them why they want it?

As said, you can refused and they can refuse to sell you the goods.

I have known on some occasions for merchants to use the wrong transaction type and so the card terminal triggers the AVS checks as part of the authorisation process... haven't dealt with payment tech for many years the norm was to ask the first line and postcode but in reality the system only used the house number and numerical part of the postcode... tech could have moved on since my day though.

comeandgo

I never give my address nor post code when asked and I’ve never been refused the sale.  I just say no thanks when asked.