Virgin contact details please.

Magenta

The email I have always used for my Virgin phone and broadband has been hacked so I have been trying to change to another. Does anyone have a phone number, email address or any way that I can contact their Customer service? For months they have just been sending me round and round on their site, I am so fed up with them 
Any help would be greatly appreciated. 😊 Thanks.

ann_droid

Hi
Hope this helps

Call our Customer Service team

Please only call if you need to. Instead, please use the help available online at

virginmedia.com/help

Information on our response to Coronavirus (Covid-19)
 

Call 150 from your Virgin Media phone or mobile, or call
0345 454 1111 * from any other phone

Monday to Friday, 8am until 8pm

Saturday, 8am until 6pm

For our text relay service call us free on 18001 0800 052 2164

You can also contact us through a sign language interpreter. Open 7 days a week, 8am and midnight.

*For call costs to our team from a Virgin Media home phone, visit Call costs page. Calls from other networks and mobile may vary.

JJ_Egan

VM cannot you log in and make a new email account ??

Magenta

Thanks Ann droid, that's great 

ann_droid

Prego.