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'Thames Water takes payments from customers early'
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MSE News: Thames Water takes payments from customers early in direct debit blunder
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MSE_Petar
Posts: 366 MSE Staff
in Water bills
Utility giant Thames Water has mistakenly taken thousands of customers' direct debit payments a day early after a "system error". If you've been hit by bank charges as a result, you can get a refund but you'll need to ask for it – we've full help below.
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They took the payment 1 day early? Hardly a disaster.
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