MSE News: Thames Water takes payments from customers early in direct debit blunder

MSE_PetarMSE_Petar MSE Staff
280 Posts
Part of the Furniture 10 Posts Name Dropper
MSE Staff
Utility giant Thames Water has mistakenly taken thousands of customers' direct debit payments a day early after a "system error". If you've been hit by bank charges as a result, you can get a refund but you'll need to ask for it – we've full help below.

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'Thames Water takes payments from customers early'

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