Barclays closing my account in 60 days

Nrenee

My Barclays account went under review on the 5/03/21. That day I had deposited £3 and £5 to Luno and coinbase of which coinbase refunded me but I didn’t know why. I needed to go into branch to change my last name as I had done this with solicitors and that day was the day I had free so I finally went to go update my details with the bank .I literally had only £15-20 in my account I can’t remember the exact amount but All my transactions were fine. I payed for my passport the day before transferred my friend £15 for her birthday that day also. I had no transfers in that were high amounts at all. 

So on the 5th of March they told me it was going to be under review for 15 working days
those 15 days went by and I called them they said there was no update. Today which is the 10/04/21 I rang them for an update and the man on the phone said that I had a notice for closure on my account and that it would be closed on the 10/06/21 60 days.
im really upset that they have done this. My transactions were all fine only had salaries coming. I’ve never given my card details to anyone only my sort code and account number if anyone needed to give me money 
 Why would they close ? Would they put cifas markers? I’m just so scared but I know I haven’t done anything wrong I just have anxiety that makes me overthink 

GTR_King

Account being close within 60 days= You Broke their T.C E.G Used Personal Account for Business etc
Account being close Immediately= Due to dodge stuff E.G Fraud etc,  

They Basically Reviewed your Accounts to see if anything Dodgy happened (They Legally not allowed to tell you) or you used it for Business use, Once they finished their Review they didn't like what they saw so decided to close it down, you can still collect your money etc, 

So your best bet is to Open account else where and Check CIFAS Marker (looks like you will be fine according to your post) and Download your Statements or Oder them just so your covered if anything happens.

Are you self employed? 

Thrugelmir

Something has triggered their alert system.  Someone you've paid money to or received money from. Doesn't have to be large sums. It's the connection that causes the damage. 

Nrenee

Thrugelmir said:

Something has triggered their alert system.  Someone you've paid money to or received money from. Doesn't have to be large sums. It's the connection that causes the damage. 

Do you think it could be me paying into crypto apps like luno and coinbase ?

Nrenee

GTR_King said:

Account being close within 60 days= You Broke their T.C E.G Used Personal Account for Business etc
Account being close Immediately= Due to dodge stuff E.G Fraud etc,  

They Basically Reviewed your Accounts to see if anything Dodgy happened (They Legally not allowed to tell you) or you used it for Business use, Once they finished their Review they didn't like what they saw so decided to close it down, you can still collect your money etc, 

So your best bet is to Open account else where and Check CIFAS Marker (looks like you will be fine according to your post) and Download your Statements or Oder them just so your covered if anything happens.

Are you self employed? 

I can’t even get my bank statements because my app won’t let me log in. Do you think it was to do with the crypto apps? I asked the gentleman today whether there was a marker he said no but you can never know with these banks. 

So if it’s 60 days then it’ll just be breaking of ts & cs? Or using it as busines?
I am only 18 at college and have a job at asda. I’m just so worried.
What can be done with a sort code and account number ? No one can do anything to my account with them details right ? Unless I’m mistaken. I’ve never given my debit card to anyone so I’m just worried as to why they would’ve done it

colsten

Nrenee said:

Thrugelmir said:

Something has triggered their alert system.  Someone you've paid money to or received money from. Doesn't have to be large sums. It's the connection that causes the damage. 

Do you think it could be me paying into crypto apps like luno and coinbase ?

That's quite possible.

MrFrugalFever

Nrenee said:

GTR_King said:

Account being close within 60 days= You Broke their T.C E.G Used Personal Account for Business etc
Account being close Immediately= Due to dodge stuff E.G Fraud etc,  

They Basically Reviewed your Accounts to see if anything Dodgy happened (They Legally not allowed to tell you) or you used it for Business use, Once they finished their Review they didn't like what they saw so decided to close it down, you can still collect your money etc, 

So your best bet is to Open account else where and Check CIFAS Marker (looks like you will be fine according to your post) and Download your Statements or Oder them just so your covered if anything happens.

Are you self employed? 

I can’t even get my bank statements because my app won’t let me log in. Do you think it was to do with the crypto apps? I asked the gentleman today whether there was a marker he said no but you can never know with these banks. 

So if it’s 60 days then it’ll just be breaking of ts & cs? Or using it as busines?
I am only 18 at college and have a job at asda. I’m just so worried.
What can be done with a sort code and account number ? No one can do anything to my account with them details right ? Unless I’m mistaken. I’ve never given my debit card to anyone so I’m just worried as to why they would’ve done it

Yes people can do things with your bank account number and sort code if they know a little more about you, such as your first and last name and/or address. Setting up direct debits is one example.

i would check out your free credit reports (credit club on here for example) to see if there is anything on there you need to be aware of.

If you genuinely believe you haven’t done anything untoward then open up another account elsewhere and move on, it’s Barclays loss....

Robin9

@Nrenee   Have you  a second bank account?

Nrenee

Robin9 said:

@Nrenee   Have you  a second bank account?

I’ve got a hsbc account I’ve had it for a while but my wages go into barclays so I’m going to have to get that changed

Nrenee

MrFrugalFever said:

Nrenee said:

GTR_King said:

Account being close within 60 days= You Broke their T.C E.G Used Personal Account for Business etc
Account being close Immediately= Due to dodge stuff E.G Fraud etc,  

They Basically Reviewed your Accounts to see if anything Dodgy happened (They Legally not allowed to tell you) or you used it for Business use, Once they finished their Review they didn't like what they saw so decided to close it down, you can still collect your money etc, 

So your best bet is to Open account else where and Check CIFAS Marker (looks like you will be fine according to your post) and Download your Statements or Oder them just so your covered if anything happens.

Are you self employed? 

I can’t even get my bank statements because my app won’t let me log in. Do you think it was to do with the crypto apps? I asked the gentleman today whether there was a marker he said no but you can never know with these banks. 

So if it’s 60 days then it’ll just be breaking of ts & cs? Or using it as busines?
I am only 18 at college and have a job at asda. I’m just so worried.
What can be done with a sort code and account number ? No one can do anything to my account with them details right ? Unless I’m mistaken. I’ve never given my debit card to anyone so I’m just worried as to why they would’ve done it

Yes people can do things with your bank account number and sort code if they know a little more about you, such as your first and last name and/or address. Setting up direct debits is one example.

i would check out your free credit reports (credit club on here for example) to see if there is anything on there you need to be aware of.

If you genuinely believe you haven’t done anything untoward then open up another account elsewhere and move on, it’s Barclays loss....

I do believe I have done nothing wrong at all. Okay that puts my mind at ease because before they put my account under review no mysterious payments left my account and I know that 100%. I guess the only thing that may scream unusual is the crypto. When my account went into review it had £20 now it has £296 as my wage was paid into it on the 26/04/21 I managed to check this on the phone with their automated person.

GTR_King

If you want your Bank statements then ring them up for all the statements you need as they should be able to help, 

but saying that don't Barclays send you statements anyway if your account is closed by you or the bank. 

once you get your statements for all your accounts keep them in a safe place just incase you need them for anything.