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Licensesafe scam

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  • Lancy_2
    Lancy_2 Posts: 5 Forumite
    Part of the Furniture First Post Combo Breaker
    Doe anyone have a phone no for Licence Safe. I note one user came up with a name as sole director: Choukrum Benjamin Nessim with address in Ashford but I can't find a phone number.
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Lancy_2 said:
    Doe anyone have a phone no for Licence Safe. I note one user came up with a name as sole director: Choukrum Benjamin Nessim with address in Ashford but I can't find a phone number.
    Sorry you are wasting your time:  


    Companies like these take the money from people who did not do due diligence. And ignore the costs and then proceeded.  


    They do not want people/customers phoning to get money back that the customer has provided.  :s


    As said sorry but in future only use   .gov.UK   sites for licences, passports etc.


    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • Ad in BOLD next to the website is a give away too, as above, due diligence is the key. A fool and his money.......... applies here
  • cymruchris
    cymruchris Posts: 5,562 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Ad in BOLD next to the website is a give away too, as above, due diligence is the key. A fool and his money.......... applies here
    I still have my money - but am often labelled a fool :wink:
  • lemondrops69
    lemondrops69 Posts: 352 Forumite
    100 Posts Second Anniversary Name Dropper Photogenic
    edited 10 April 2021 at 6:18PM
    Ad in BOLD next to the website is a give away too, as above, due diligence is the key. A fool and his money.......... applies here
    I still have my money - but am often labelled a fool :wink:
    Being a fool isnt necessarily for the poor :smiley:
  • Hasbeen said:
    Lancy_2 said:
    Doe anyone have a phone no for Licence Safe. I note one user came up with a name as sole director: Choukrum Benjamin Nessim with address in Ashford but I can't find a phone number.
    Sorry you are wasting your time:  


    Companies like these take the money from people who did not do due diligence. And ignore the costs and then proceeded.  


    They do not want people/customers phoning to get money back that the customer has provided.  :s


    As said sorry but in future only use   .gov.UK   sites for licences, passports etc.


    I have no number but am negotiating via e mail contact now. Seeing as these people are technically legal i realize I cant really call it a scam , but they are deliberately misleading people and it is quite clear from all the complaints I have seen which is not acceptable. 
    Yes I will be more careful from now on to the people that said I ignored costs or was lazy etc  that is not quite correct , but it is a lesson learned.




  • Yes they are misleading people and they know full well what they are doing.
    OP how about getting in touch with your local MP about it? In the end the law has to change to prevent this type of thing.
  • boobyd
    boobyd Posts: 301 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Yes they are misleading people and they know full well what they are doing.
    OP how about getting in touch with your local MP about it? In the end the law has to change to prevent this type of thing.
    Why are they misleading
    I have turned off any adblockers, I have accessed the first 5 ad sites, none look like the DVLA, They all have disclaimers, yes you have to scroll to see it.
    What about sites that have..co.uk after them? that aren't UK companies.
    In this day and age people need to take personal responsibility for being on the net, everything is well documented now.
    They offer a service, how they and Passport renewal was changed some years ago to stop them using the gov logo etc
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes they are misleading people and they know full well what they are doing.
    OP how about getting in touch with your local MP about it? In the end the law has to change to prevent this type of thing.
    What exactly would this law say? There's nothing inherently unlawful (or immoral) about paying somebody to help you fill in forms - the Post Office do it, for example:

    https://www.gov.uk/how-the-post-office-check-and-send-service-works

    (not always particularly competently)
  • David713
    David713 Posts: 218 Forumite
    100 Posts Name Dropper
    edited 11 April 2021 at 2:46PM
    Yes they are misleading people and they know full well what they are doing.
    OP how about getting in touch with your local MP about it? In the end the law has to change to prevent this type of thing.
    How is the site in question in any way misleading?
    On their home page the two following bits of information are clearly shown:



    And the bolding to highlight the fact that they are not the official DVLA website was not added by me. That's exactly how it appears on the website.
    The a little bit further down the page, this is shown (again, very clear and in no way hidden or ambiguous):


    Then once you click on the tab to start applying, the following is clearly shown on every page where you are required to enter your details:

    And all of those warnings are visible long before you even get to the payment page where you agree that you have read the applicable T&C's, and the following is right at the top of those terms and conditions so there's no need to scroll through reams of information to find it:

    exactly how many more warnings and how much more information do you honestly expect a company to give before it can be expected for applicants to have a bit of personal responsibility for their actions and inactions?
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