Crate fell on my daughter in Morrisons

Ands44

I can't attach the picture for some reason. The crate had 10 packets of grapes on it and was on the bottom shelf.
The delay was as I was doing RICE but yesterday she had pins and needles which was a further concern.

boobyd

Op,
Polite email to Morrison head office.
Your a bit disappointed how it was handled,the delay /no follow up etc.
You "should" get a response and possibly some vouchers etc.
They won't give you £hundreds,only you can decide if you want "compo"route,.

Lomast

I agree i would expect maybe £20-50 in vouchers, you will not get any compensation as you will never prove the store were negligent as anyone could of moved or knocked the crate. 

Ands44

Thank you. 

Billy_B_North

Ands44 said:

The crate had not been placed on the shelf properly, which the supermarket apologised for. As I took the strawberries, the grapes which had been balancing fell. I obviously didn't know that they weren't on the shelf properly as I would not want to cause harm to my own child, or anyone else in the store! 

OK, so you accidentally knocked the crate onto your daughter. I think taking her somewhere nice and apologizing for not taking more care should be enough.

Did you pay the shop for the grapes that you damaged? If so you probably got to keep them, so maybe you could give some to your daughter while she convalesces.

the_lunatic_is_in_my_head

OP if you want an actual answer to this it's best to speak to a solicitor. 

Ibrahim5

The solicitor will probably get a few thousand and hopefully let you have enough to buy her an ice cream.

Ands44

I have emailed Morrisons and as suggested explained that I am disappointed with the way this has been handled.
Thank to those few who offered sensible and compassionate advice.

unholyangel

Ibrahim5 said:

The solicitor will probably get a few thousand and hopefully let you have enough to buy her an ice cream.

I'd be surprised if any solicitor would take it on. You're talking minimal compensation, if any (and that would only be the case if there was permanent scarring)

Even losing a finger/toe doesn't net you a lot - a few hundred to a few thousand depending on how important the digit is. 

sparrow857

This happened to my little boy in Sainsburys a couple of years ago. He was 6 at the time and he slipped in some milk that had leaked from a carton. Nobody had noticed it but he also wasn’t looking. 

He sprained his ankle and the staff in the store were pretty great at the time. My view was that these things happen and I’ll be honest; I wouldn’t have dreamt of asking for compensation. Accidents happen and I couldn’t put a price on my little boy anyway.