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3 pay as you go

beattiesman
beattiesman Posts: 330 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Mobiles
am on 3 phone pay as you go when i try to top up my phone on my online account after i have filled in my card details it goes through but the money dosent go on my phone .anyone any idea why this happens .

Comments

  • eDicky
    eDicky Posts: 6,798 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Does your payment increase the balance shown on your online My 3 account..?

    What indicates that it doesn't 'go on your phone'..?

    Is the phone number of the SIM in your phone exactly that of your My 3 account..?
    Evolution, not revolution
  • Ladybird2
    Ladybird2 Posts: 36 Forumite
    Part of the Furniture 10 Posts
    I had the same problem and the only way to top up was by doing it without logging into my account. i.e. just by typing in phone number
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