MSE News: Former GNE customers left in limbo as EDF warns it will take until May to transfer them



  • seront
    seront Forumite Posts: 6
    Part of the Furniture First Post Combo Breaker
    Like others I was moved to EDF and had £527 built up. When I was finally transferred the money was missing. Some no doubt would go for the energy used between the time to set up the account but over a month after the EDF account was set up I still have no money there. I have also paid an initial month's energy use from EDF. Am I being ripped off by GNE or EDF?
  • Robin9
    Robin9 Forumite Posts: 11,734
    Part of the Furniture 10,000 Posts Name Dropper
    No - you're in the same boat as everyone else .
    We are waiting for the GNE final bill
    Never pay on an estimated bill
  • westv
    westv Forumite Posts: 5,864
    Part of the Furniture 1,000 Posts Name Dropper
    Just received my final GNE bill by email.
  • Annll
    Annll Forumite Posts: 3
    First Post
    Check your GNE final bill carefully, there are errors on mine.
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