14 day money back vs 30 day.

emsylu

couriervanman said:

You drove 188 miles to buy a used car you couldn't test drive......WHY

Because I said to them that I needed the car to be as stated in the advert and that I was driving a long way so needed it 100% as advertised 

emsylu

Because of covid you are not allowed to test drive a car.  Unfortunately my car was stolen back in November.  And I wanted a particular model.  So hence driving so far . 

And I had done a lot of looking ! 

unholyangel

pbartlett said:

Not sure if this adds any clarity or not

Car rejection — MoneySavingExpert Forum

Rejecting a car - your consumer rights | Expert Advice | The Car Expert

Not sure why it would add any clarity. The thread seems to be about a rejection more than 30 days but within 6 months, after the 3rd repair (so final right to reject). The second link confirms what's been said, since it says under the short term right to reject that you can reject for a full refund. 

Compare this section with this section. See how the right to make a reduction only applies to the latter (the final right) and not the former (the short term right to reject)? Therefore, trader has no right to make a deduction from any refund. 

David713

emsylu said:

I was paid a deposit of £200 over the phone for them to hold on to the car for me. 

How did you make the deposit payment? and was this refunded or was it used as part payment for the car?

pbartlett

In my first post I said that they while reason way they were entitled to make the deduction within the 14 days because that was what was stated in 1.7 of the sales contract.

@david713 replied saying this was wrong and clause 1.7 was an illegal term and thus unenforceable in law.

That being so, I would recommend the OP contact the law firm writing on behalf of the garage, correcting their knowledge of the law and asking for the mileage charges to be refunded.

couriervanman

emsylu said:

couriervanman said:

You drove 188 miles to buy a used car you couldn't test drive......WHY

Because I said to them that I needed the car to be as stated in the advert and that I was driving a long way so needed it 100% as advertised 

Every dealer will tell you a car is 100% as advertised

emsylu

There is no finance I paid cash

David713

emsylu said:

There is no finance I paid cash

Even the deposit? 
If that was paid via a credit card, that's enough to give you "Section 75" protection.

emsylu

David713 said:

emsylu said:

There is no finance I paid cash

Even the deposit? 
If that was paid via a credit card, that's enough to give you "Section 75" protection.

I paid by bank transfer. For both deposit and final payment 

nyermen

You may want to redact your license plate, but for what its worth, I dont think any 2 year old car (19 plate?) should have such a list of issues.
I've not heard of any issues with B&O amps, but googling suggests there are some - but on older models (pre 2015).  Having had/have 2 A3's both with the B&O stuff (ex-demos, one 2015, one 2019), I've never had an issue myself, albeit that means little.