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Santander pending transaction disappearing?

Daiiisy
Posts: 16 Forumite

in Credit cards
Hey, I've no idea where else I can ask for help, no one seems to have a clue.
I've had my bank account for a while now and this never happened to me. I know that sometimes the transactions go into pending and disappear to reappear after few days but it's been about 9 days...
What happened was I made 2 transactions on Japanese site, where I bought albums. Then I made another 2 transactions on another Japanese site where both of the times I encountered an error after paying, but I tried again both times and the orders were confirmed.
Now, all of the 4 transactions went into pending. The first 2 from the first store disappeared to reappear after a day, while the other 2 from another store never came back and it's been 9 days.
Does anyone knows that's going on? A girl I talked to told me she paid normally and the payment was taken from her account.
They haven't shipped yet because it's a preorder, but still she was able to pay for hers. I'm afraid they'll tell me it didn't go through and cancel when it will be already out of stock! (it's limited)
Please help
I've had my bank account for a while now and this never happened to me. I know that sometimes the transactions go into pending and disappear to reappear after few days but it's been about 9 days...
What happened was I made 2 transactions on Japanese site, where I bought albums. Then I made another 2 transactions on another Japanese site where both of the times I encountered an error after paying, but I tried again both times and the orders were confirmed.
Now, all of the 4 transactions went into pending. The first 2 from the first store disappeared to reappear after a day, while the other 2 from another store never came back and it's been 9 days.
Does anyone knows that's going on? A girl I talked to told me she paid normally and the payment was taken from her account.
They haven't shipped yet because it's a preorder, but still she was able to pay for hers. I'm afraid they'll tell me it didn't go through and cancel when it will be already out of stock! (it's limited)
Please help

0
Comments
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Unless it's all a massive coincidence, your other thread about this issue states that it relates to your debit card, so reposting on the credit card board may give the wrong impression....
https://forums.moneysavingexpert.com/discussion/6254084/santander-transaction-being-weird
0 -
Hi - please don't make multiple threads about the same issue.
I will close this one as it is not related to credit cards.I’m a Senior Forum Ambassador and I support the Forum Team on the Pensions, Annuities & Retirement Planning, Loans
& Credit Cards boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0
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