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Santander transaction being weird
Daiiisy
Posts: 16 Forumite
I bought albums from the online japanese store using my santader debit card. It went through smoothly, then I had some more orders so I purchased from them again a couple of hours later. Again, everything went smoothly. I also purchased twice on the same day from another japanese store. With this one I had some troubles, I had an error after giving my card details twice, before they let go. So in total 4 transactions appeared as pending for a few days. Today my mobile app is showing that only one transaction went through and the rest disappeared from the pending. I was reading on the forum that those transactions can reappear, but it's super weird for me how all of them disappeared but one... This is the first time happening to me and I don't know what to do, should I purchase again, as those are limited edition goods that will sell out? Or be patient? Please help!
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Comments
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Log in to the stores you bought from and check your orders' status. The pending transactions may have just timed out, and the real transactions not gone through yet.
Eco Miser
Saving money for well over half a century0 -
They're still showing up as confirmed, all of them. When I paid the window popped out that confirmed the transaction.Eco_Miser said:Log in to the stores you bought from and check your orders' status. The pending transactions may have just timed out, and the real transactions not gone through yet.0 -
But yeah, the money was only taken from the one transaction that is showing on the bank statement. The rest disappeared.0
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Does anyone else have a clue?0
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Has the one been dispatched, so they took the money, the others not yet dispatched?Tall, dark & handsome. Well two out of three ain't bad.0
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Nope, because it's a preorder, shipping only starts mid april for all of the orders.EssexExile said:Has the one been dispatched, so they took the money, the others not yet dispatched?0 -
It's been days now, 2 of the transactions from the other japanese store that gave me troubles never reappear, but the order is still confirmed.0
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I often purchase from A!Smart and usually the transaction is pending for about 3-4 days before going through. Everything has always resolved itself correctly in the end.0
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