windows 10 PC not performing properly

getmore4less

Some basics might be useful
PC model( to lookup the base specs) and any hardware updates done
or if you know  CPU  and memory.

What disc are installed and how much free space.

In settings->update & security-> update history
what were the last windows updates

eg mine has
daily updates of windows defender in definition updates
did a windows update on the 13/3/2021  for Version 2004
has 20H2 waiting to install,  

Reset should have an option to keep your files but I would back up anyway, to an external source anything important you want to keep

grumpycrab

wenger08 said:

pbartlett said:

if you truely dont have much on there that you need, go to settings / update and security / reset this pc.

Thanks, Will i lose everything on there if i do this?

Also, is backing up anything i do have to google drive ok? Or do you recommend only doing it via USB drive...

If you do reset this pc, apps will be removed(**)  but you get the option to Keep my files.  **but this should not be relied upon as the only means of backing up.  If you have important docs/pics then these should be copied to at least one other place eg1 USB drive eg2 google drive.
** In theory apps that came preinstalled with pc will be reinstalled.

Laz123

If there's a malware nasty stopping updates there's a nifty app called rKill https://www.bleepingcomputer.com/download/rkill/If it doesn't come up with anything you could run a sfc from command prompt (sfc /scannow) [note space]. If it tells you it fixed some errors but couldn't fix all run the DISM command https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

If all else fails you could reset w10 and keep your data (it gives 2 options). I've run it a couple of times and it does sort out problems but it deletes all apps not supplied when first used. Caveat is to back up your data first though.

wenger08

getmore4less said:

Some basics might be useful
PC model( to lookup the base specs) and any hardware updates done
or if you know  CPU  and memory.

What disc are installed and how much free space.

In settings->update & security-> update history
what were the last windows updates

eg mine has
daily updates of windows defender in definition updates
did a windows update on the 13/3/2021  for Version 2004
has 20H2 waiting to install,  

Reset should have an option to keep your files but I would back up anyway, to an external source anything important you want to keep

Thanks, its an Intel i7-4770@3.4ghz. 8gb RAM with a 235GB SSD drive.

Last update was :

KB4023057: Update for Windows 10 Update Service components. 

Done on 23/03/2021

Although there is another update ready to be installed now (which wasnt there yesterday) 2021-03 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB5000802). I'm going to do this now...

wenger08

Laz123 said:

If there's a malware nasty stopping updates there's a nifty app called rKill https://www.bleepingcomputer.com/download/rkill/If it doesn't come up with anything you could run a sfc from command prompt (sfc /scannow) [note space]. If it tells you it fixed some errors but couldn't fix all run the DISM command https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

If all else fails you could reset w10 and keep your data (it gives 2 options). I've run it a couple of times and it does sort out problems but it deletes all apps not supplied when first used. Caveat is to back up your data first though.

Thanks
I will try all this first before reseting my PC

wenger08

grumpycrab said:

wenger08 said:

pbartlett said:

if you truely dont have much on there that you need, go to settings / update and security / reset this pc.

Thanks, Will i lose everything on there if i do this?

Also, is backing up anything i do have to google drive ok? Or do you recommend only doing it via USB drive...

If you do reset this pc, apps will be removed(**)  but you get the option to Keep my files.  **but this should not be relied upon as the only means of backing up.  If you have important docs/pics then these should be copied to at least one other place eg1 USB drive eg2 google drive.
** In theory apps that came preinstalled with pc will be reinstalled.

Thanks, i'm going to try the stuff listed by LAZ123 first and if it doesn't work ill go ahead with the reset 

pbartlett

let us know how you get on

MattMattMattUK

Try all these, but also boot into safe mode to do them, you should be able to update/reinstall MalwareBytes whilst in safe mode as well.

wenger08

Laz123 said:

If there's a malware nasty stopping updates there's a nifty app called rKill https://www.bleepingcomputer.com/download/rkill/If it doesn't come up with anything you could run a sfc from command prompt (sfc /scannow) [note space]. If it tells you it fixed some errors but couldn't fix all run the DISM command https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

If all else fails you could reset w10 and keep your data (it gives 2 options). I've run it a couple of times and it does sort out problems but it deletes all apps not supplied when first used. Caveat is to back up your data first though.

Malware bytes updated today (quickly) found 0 threats. Windows virus and threat protection updated too (i think within the update that was waiting for a restart as of this morning). Quick scan found 0 threats.
Rkill found 0 threats or issues. SFC scan found corrupt files and successfully repaired them. Task manager opens up instantly via ctril-alt-delete aswell now.

So whats peoples opinions now, all seems to be ok, so i guess i don't need to do a reset?

forgotmyname

My PC restarted twice last night with zero notifications. I was playing an online game at the time of the

first reboot.

I was about to start trouble shooting and noticed improper shutdown in events and ASUS

Armoury Crate and Aura Creator had updated, nice of the apps to let me know it was going to

force an improper shutdown.

Think it maybe time to start blocking updates again.