Thief ordered a takeaway using my current account details, card kept in a safe since it was issued.

Penelopa.Pitstop

Looks like similar thing happened to my husband's card. Not Lloyds, but Barclaycard. Card, that was never used anywhere and is sitting in a drawer attached to a piece of paper on which it arrived. Previous card, which expired in 2020 was used to do promotional money transfer in August 2018. But new one was issued in 2020 and never used anywhere.

So, it must be generator of card numbers, dates and CVV numbers. We don't have Deliveroo account and never used them. Will have to ask husband to call Barclaycard, he's not good at it and it's going to be a hassle. All because of £22. Considering the fact, we don't use this card and didn't plan since they cut limit to £250, it's a miracle I logged in just 2 days after transaction and spotted it.

Previn

Penelopa.Pitstop said:

Looks like similar thing happened to my husband's card. Not Lloyds, but Barclaycard. Card, that was never used anywhere and is sitting in a drawer attached to a piece of paper on which it arrived. Previous card, which expired in 2020 was used to do promotional money transfer in August 2018. But new one was issued in 2020 and never used anywhere.

So, it must be generator of card numbers, dates and CVV numbers. We don't have Deliveroo account and never used them. Will have to ask husband to call Barclaycard, he's not good at it and it's going to be a hassle. All because of £22. Considering the fact, we don't use this card and didn't plan since they cut limit to £250, it's a miracle I logged in just 2 days after transaction and spotted it.

No need to call, you can flag it directly in online banking. Same thing happened to me& it was dealt with by the next day.

Penelopa.Pitstop

Yes, I will flag it online, but have to wait for transaction to post. You can't do it while it's pending.

Just wanted to add example of card fraud, when card was never used and never left home. 

born_again

Penelopa.Pitstop said:

Yes, I will flag it online, but have to wait for transaction to post. You can't do it while it's pending.

Just wanted to add example of card fraud, when card was never used and never left home. 

I hope they have stopped the card..
You can report fraud on a pending transaction, as part of PSD (Payment Services Directive) which states that any fraudulent transaction has to be removed from customers account, even if it has not debited.


>>>So, it must be generator of card numbers, dates and CVV numbers. <<<

CVV never even comes into these transactions.