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Thief ordered a takeaway using my current account details, card kept in a safe since it was issued.

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Comments

  • scoot65
    scoot65 Posts: 483 Forumite
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    keiran said:
    I'm not a techie, but I do have an iMac, and I imagine/hope that Apple is doing all this in the background...?
    Hi, I've pm'd you some info regarding anti-malware software / app for Macs 
  • pbartlett
    pbartlett Posts: 1,397 Forumite
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    edited 29 March 2021 at 3:23PM
    the thing about deliveroo is that they will deliver anywhere easily - not just the cardholder's address. 
  • p00hsticks
    p00hsticks Posts: 14,383 Forumite
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    colsten said:
    keiran said:

    Of course, there's no pre-populated details on the browser now
    But you can only use those with the CVV, which you have to type in every time you want to use the card. So if the browser was the source, you might have a keylogger on your PC. Have you scanned for Malware and viruses?
    I can't comment on deliveroo, as I don't use them, but not all online businesses request the CVV - Amazon certainly don't.

  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,962 Forumite
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    colsten said:
    keiran said:

    Of course, there's no pre-populated details on the browser now
    But you can only use those with the CVV, which you have to type in every time you want to use the card. So if the browser was the source, you might have a keylogger on your PC. Have you scanned for Malware and viruses?
    I can't comment on deliveroo, as I don't use them, but not all online businesses request the CVV - Amazon certainly don't.

    Not even when initially registering the card as a Amazon payment method?
  • brianposter
    brianposter Posts: 1,514 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    There is a recent statement somewhere on this board that Deliveroo do not require a CVV. Can anyone confirm either way?
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    colsten said:
    keiran said:

    Of course, there's no pre-populated details on the browser now
    But you can only use those with the CVV, which you have to type in every time you want to use the card. So if the browser was the source, you might have a keylogger on your PC. Have you scanned for Malware and viruses?
    I can't comment on deliveroo, as I don't use them, but not all online businesses request the CVV - Amazon certainly don't.

    Not even when initially registering the card as a Amazon payment method?
    You do need to enter it on first use, and if you don't let Amazon store your card details, also on every subsequent use.
  • molerat
    molerat Posts: 34,458 Forumite
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    During my searching for facts it’s surprising how many just eat and deliveroo fraud orders are made! Alan Davies the Jonathan Creek actor was scammed about a week ago firstly the Royal Mail pay £2.99 type delivery scam where he gave his card details to pay the ‘fee’ and then a further scam on the back of the first scam where an order to just eat was made for circa £30. Story in the express. 
    Presumably the fraudsters are in the UK if they are noshing the profits must be hungry work.
    So if the Royal Mail scam is a gateway to further fraud because the cvs number was given to a fraudster they are then set up for scams of any amount the account allows. Lower amounts first then scale up if they get away with it. Hence buying food which they don’t want to pay for whilst having other card frauds on the go. But in the UK?
    In my own case the CVV number has never been asked for because I haven’t bought ANYTHING, the card locked away, no details  saved on any purchasing site like eBay, PayPal etc. 
    So Lloyds were on the fraud of my card within two minutes of the transaction as the text told me the time of transaction. What triggered it?! And rather than the usual cliche of ‘foreigner’ scam centres these seem to be UK based crooks who exist on deliveroo and just eat lunches whilst going about their ‘activities’.
    So the Royal Mail and deliveroo scams are just the graded springboard to fraud of higher amounts, hence saying why do they bother with a deliveroo fraud of £35 is failing to see the sequence of how the scammers operate. £2.99, £35, £empty your account.

    Still nonplussed how I got defrauded and how Lloyds were on it within two minutes, their systems know it was dodgy.
    The ones who stole your card number are not eating Deliveroo meals, they are spending the cash they got from the person who bought your card number from them.

  • What was the meal? 
  • p00hsticks
    p00hsticks Posts: 14,383 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    colsten said:
    colsten said:
    keiran said:

    Of course, there's no pre-populated details on the browser now
    But you can only use those with the CVV, which you have to type in every time you want to use the card. So if the browser was the source, you might have a keylogger on your PC. Have you scanned for Malware and viruses?
    I can't comment on deliveroo, as I don't use them, but not all online businesses request the CVV - Amazon certainly don't.

    Not even when initially registering the card as a Amazon payment method?
    You do need to enter it on first use, and if you don't let Amazon store your card details, also on every subsequent use.

    They should NEVER be storing the CVV - that's strictly against the the card issuer rules.
    It's so long since I set up my Amazon account that I honestly can't remember if I was asked for the CVV the first time, but I'm pretty sure I've never been asked for it since, even when getting items sent to addresses that don't match the billing address of the card.
  • Chino
    Chino Posts: 2,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    During my searching for facts it’s surprising how many just eat and deliveroo fraud orders are made! Alan Davies the Jonathan Creek actor was scammed about a week ago firstly the Royal Mail pay £2.99 type delivery scam where he gave his card details to pay the ‘fee’ and then a further scam on the back of the first scam where an order to just eat was made for circa £30. Story in the express.
    In your search for facts, you misread the amount of the claimed "fee" - it was £1.99, not £2.99. There's also no mention that the actor provided his card details. There's also no claim that an order of "circa £30" was placed; that was merely the actor's speculation about what might have happened next.
    https://www.express.co.uk/celebrity-news/1413547/Jonathan-Creek-Alan-Davies-twitter-royal-mail-scam-warning-news-latest-update
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