SAR Identity request?

cloudinspector

Hi everyone. 
I received the usual DCBL letter telling me they were chasing me for a parking ticket issued in 2018. They managed to find me at a new address (god knows how).
Ive ignored the letter and the second one they sent me as per advice on the forum. I am no longer the registered keeper of the vehicle, the fine was issued in England and the keeper lives in Scotland.

I sent a SAR to the DPO at UK Parking Control to see what they had on me, and they replied with the following:

Dear (my name here) 

Re: Subject Access Request 

 Thank you for your correspondence dated 12/03/2021 requesting for the disclosure of the information that UK Parking Control Limited holds on you.

 Based on the information you have provided we have not been able to confirm your identity. Is there a previous address you could provide along with the parking charge reference number and proof of address, photo identification or the vehicle log book (V5C) to prove ownership of the vehicle. Once we have verified your identity, we will process your request and will consider the information you have provided to determine whether we can comply with your request.

 We will comply with your request within one month from the date you verify your identity. If we consider the request to be completed, we can extend the time for responding to your request by a further 2 months. If an extension is needed we will let you know within one month from the date that you verify your identity.

 Please note that because we have asked you to verify your identity, we are required to inform you of the following:

1. The reasons why we have requested additional information from you (please see above);
2. Your right to make a complaint to the Information Commissioner’s Office; and 
3. Your ability to seek to enforce your right of erasure through a judicial remedy 

 Yours Sincerely 

Data Protection Team

UK Parking Control Ltd

What should my course of action be in response to this. I find it weird that DCBL have my new address but UKPC don't. Any advice would be fantastic

Thanks!

Redx

give proof of your new address , a copy of the V5C is ideal, but add one or two copies of recent redacted utility bills as well , but no photo ID , so no passport or driving licence at all

also email a Data Rectification Notice to the DPO at UKPC with the same attachments to anyone else involved, like solicitors , DCBL etc , to erase your old address and replace with your current address

KeithP

Send them a copy of the DCBL letter and a copy of your V5c. That should be enough.

Definitely do not send them any photo id.

cloudinspector

Redx said:

also email a Data Rectification Notice to the DPO at UKPC with the same attachments to anyone else involved, like solicitors , DCBL etc , to erase your old address and replace with your current address

Thats great thanks for the advice. 
As for the second part regarding the Data Rectification Notice, Im not sure what this is. Nobody else is involved except DCBL (who i have had no contact with other than receiving letters), UKPC and myself (not solicitors basically involved)

Thanks again!

Coupon-mad

You MUST rectify your address data by telling the PPC and DCBL to erase the old address immediately, and confirming to them which one is correct. 

If you fail to do this then DCBL may choose to issue a court claim to the old address and y9ou will get a CCJ behind your back, learning about it too late to defend.  DO NOT ASSUME THAT BECAUSE THEY FOUND A NEW ADDRESS THEY WILL USE IT.

cloudinspector

KeithP said:

Send them a copy of the DCBL letter and a copy of your V5c. That should be enough.

Definitely do not send them any photo id.

Hi mate thanks for the help. I don't have the V5c anymore so i've redacted a bank statement and ill send a pic of the DCBL letter.

Cheers!

cloudinspector

Coupon-mad said:

You MUST rectify your address data by telling the PPC and DCBL to erase the old address immediately, and confirming to them which one is correct. 

If you fail to do this then DCBL may choose to issue a court claim to the old address and y9ou will get a CCJ behind your back, learning about it too late to defend.  DO NOT ASSUME THAT BECAUSE THEY FOUND A NEW ADDRESS THEY WILL USE IT.

Okay I will get right onto it. Can you advise me how to do this the correct way? Don't want to muck it up and give them too much info which hurts me in the future.

Thank you

Le_Kirk

Find the e-mail address (I've done it for you) for the DPO of the parking company; if it is UK Parking Control (UKPC) then use: -
DPO@ukparkingcontrol.com and put in the subject line Data Rectification Notice and the text will be: -
Please note that as and from DD/MM/YYYY my address for service will be: -
NN Street
Town
POST CODE
Please ERASE any old data that you hold on me and ensure that you advise any of the agents you use.

Redx

you need to look online at GDPR data protection from about 3 years ago, its a data protection feature, nothing to do with parking

the instructions above are correct for any firm that has incorrect data due to the victim moving, its a DPA 2018 issue

cloudinspector

Brilliant thank you! and is there a similar DPO thing for DCBL?

Redx

all firms have a DPO as a legal requirement since GDPR came in about 3 years ago