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SSE Monthly direct debit plan completely wrong

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  • Cjhooker said:
    I have settled the case with SSE, they made an improved offer of £100 which I accepted. form my research and looking at recent Ofgem reports, energy companies are being pushed to review their customers accounts more frequently than the current 6 months. I know the majority of you think I should of taken this on the chin and accepted responsibility , but the fact that they offered £100 proves I must of had some fair points.
    And consumers wonder why their energy prices keep rising? 
  • the £100 will be pushed into someone else’s bill in the long run.
    they paid you to go away and not necessarily accept any blame , you need to more proactive with your utility bills.
    Be happy, it's the greatest wealth :)
  • rp1974
    rp1974 Posts: 760 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    The £100 will be pushed into someone else’s bill in the long run.
    They paid you to go away and not necessarily accept any blame,you need to more proactive with your utility bills.
    Not exactly much incentive to do so having just been handed £100 for your "troubles" though really is it.
  • Cjhooker
    Cjhooker Posts: 19 Forumite
    10 Posts Second Anniversary
    Ofgem are all over energy companies for there scandalous 6 month review policy. Don't really know why your so against this. I'm happy! 
  • Is there a way to get hold of energy companies previous tariffs from the last 2-3 years? For 2 years I had trouble with SSE billing being very inaccurate, I was on a standard variable tariff over this time which I would imagine was much more expensive than a fixed tariff.  and they had my economy 7 meter incorrectly identified on the national database as a standard meter, so I couldn't easily switch suppliers. I would like to work out the difference between the variable tariff and fixed 2 year deal that I could have had.
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