First Direct Text (SMS) Alerts

OceanSound

Any ideas on how to stop the First Direct Text (SMS) Alerts?

I must have set them up a while ago. Keep receiving SMS every day which appears to be a mini statement. Today I've received 3 messages already. On 21 March, I received 8 messages. Had a look on both the Web browser Internet banking on laptop and on the smartphone app. Cannot see an option to disable these. Closest I've seen on FD website about this is: 
https://www1.firstdirect.com/banking/ways-to-bank/text-message-banking/

If you like to know where you are with your money, you can set up alerts that give you the details you want, when you want them, straight to your phone, by text.
We can let you know things like when you've been paid and when your balance reaches a certain level, or even send you a mini-statement every morning. You can text 'T' to 07736 24 24 24 to see Text Message Banking in action.

texted 'T' to 07736 24 24 24. no reply.

colsten

Seems you need to call them. Good luck.

OceanSound

colsten said:

Seems you need to call them. Good luck.

No need. Sent message via help section on Smartphone app before starting this thread. Agent has just got back saying I had an alert setup to send a mini statement every Thursday., but now he's stopped it. 

No idea why I was receiving them everyday, or why so many messages everyday. I guess it will remain one of the many mysteries of life. 

Thanks for wishing me 'good luck' though. Without that I'd still be struggling.