Scottish Power - Final Bill Issues

Jeineous

Hi all, 
So like many people here I got moved from Yorkshire energy to Scottish Power.  Also like many people I immediately switched to ANYONE else! 
Now to the big issue.  I have been sent my final bill amount, but the link to download the bill does not work.  I have asked for a copy of the bill, which they said they were sending in the post ( 08 March).  This hasn't arrived.  Last Friday (19 March) they called asking for payment, where I once again pointed out I can't really pay a bill, without having a copy of the bill [Their calculations are wrong as usual].  
I have put in a complaint asking for the bill, but now am getting emails and calls threatening Debt collectors. 

Does anyone have any sound advice on where I need to go next.  Ofgem won't help until 8 weeks and no conclusion with Scottish Power complaints.  Scottish Power are rubbish at communicating and apparently also bad at supplying a bill.   I am happy to pay half the amount until I get the bill but they want full payment only.
Thanks in advance for your help and advice. 

Gerry1

Welcome to the forum.

Unfortunately it's the wrong one (LPG, Heating Oil, Solid & Other Fuels); the site is badly designed and it's a very common mistake.

Try posting in Energy, where you're more likely to get replies.