Bank account refusal. Where to start.

Pjntjn2

Hi,
I'm requesting advice regarding a matter concerning my daughter. She has previously been involved with somebody that used her bank details for fraudulent reasons and now she is unable to apply for a new account. 
Details about the reason for this are a bit sketchy but the bottom line is where on earth do I start in trying to sort this issue out and start repairing whatever damage has been done to her credit rating.
Thank you in advance for any advice that anybody can offer.

luvchocolate

Is she currently bankrupt?
I ask because this is the bankruptcy board. 
If not there is a banking board which will be more appropriate 

Pjntjn2

No she isn't. Will post on that.

cymruchris

You need to get beyond the sketchy details and get her to look at her credit reports to see if she has a CIFAS marker. If reading between the lines her account was used as some kind of money mule - then there's a good chance she'll have one. If that's the case, then from my understanding for the 6 years following the placement of the marker, she won't be able to get traditional banking facilities from anyone. There have been the odd success here and there with those with a CIFAS marker opening a Starling or a Monzo account, but they seem to have tightened up a bit and also spot any applications, and stop them accordingly. You might be able to get a pre-pay card/account where a monthly fee is paid - but her options are very, very limited - but that's all from reading between the lines of your post, so if you provide more detail - maybe a better solution could be found. 

TheGardener

This sounds like an awful situation for your daughter to have got into and of course, like any parent you want to help. However, unless she is under 18 she really needs to be doing the learning and  - with loads of support from you - sorting for herself. As other posters have said, she needs to access her credit history and look at the CIFAS fraud marker. If it does exist, I don't want to be the bearer of further bad news but this could impact her future employment prospects if she has any ambition to be in certain professions such as legal or financial roles.  If there is a CIFAS marker, a data request would be a good start in clearing the 'sketchiness' Data Subject Access Request (DSAR) | Credit Reference File | Cifas, and is the best place for her to start once she has established of there is a marker maybe? Beware of creating any kind of formal financial link with her as it may affect your own credit history. 

born_again

Pjntjn2 said:

Hi,
I'm requesting advice regarding a matter concerning my daughter. She has previously been involved with somebody that used her bank details for fraudulent reasons and now she is unable to apply for a new account. 
Details about the reason for this are a bit sketchy but the bottom line is where on earth do I start in trying to sort this issue out and start repairing whatever damage has been done to her credit rating.
Thank you in advance for any advice that anybody can offer.

TBH. & I know as a parent you want to help. Just how old is the daughter?
If she wants your help, then she is going to have to be fully open & honest as to just what has happened. Or in reality you are just wasting your time.
The above two posts have some good advice to find out just where any issues are. 

I would be very careful in thinking about opening any sort of account yourself and then allowing her to use it, as that could drag you into the mess.

2021BJ

cymruchris said:

You need to get beyond the sketchy details and get her to look at her credit reports to see if she has a CIFAS marker. If reading between the lines her account was used as some kind of money mule - then there's a good chance she'll have one. If that's the case, then from my understanding for the 6 years following the placement of the marker, she won't be able to get traditional banking facilities from anyone. There have been the odd success here and there with those with a CIFAS marker opening a Starling or a Monzo account, but they seem to have tightened up a bit and also spot any applications, and stop them accordingly. You might be able to get a pre-pay card/account where a monthly fee is paid - but her options are very, very limited - but that's all from reading between the lines of your post, so if you provide more detail - maybe a better solution could be found. 

Perpetrator CIFAS markers don't appear on your credit reports, only victim markers do.  You need to SAR CIFAS to see the perpetrator markers.

colsten

To start with, your daughter needs to request as SAR from CIFAS: https://www.cifas.org.uk/contact-us/subject-access-request