Clearscore (Equifax) says I've closed accounts that are still definitely open

MaryNB

I have the same issue. Moved in November, Equifax is still showing I have no accounts but am on the electoral register at my old address. TransUnion has all my accounts at my new address but still waiting for the electoral register to update. Everything is up to date on Experian.

SaintJudy

MaryNB said:

I have the same issue. Moved in November, Equifax is still showing I have no accounts but am on the electoral register at my old address. TransUnion has all my accounts at my new address but still waiting for the electoral register to update. Everything is up to date on Experian.

Oh wow, November?! If it doesn't update any time soon then I won't panic. Thanks!

Nebulous2

I'm in the same position. Moved early Feb, getting alerts to say accounts have been closed. 
I've occasionally been annoyed at MSE credit club asking for information on income etc as part of their registration system, but it allowed me to update my address, which was a positive.