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Clearscore (Equifax) says I've closed accounts that are still definitely open

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Comments

  • MaryNB
    MaryNB Posts: 2,319 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I have the same issue. Moved in November, Equifax is still showing I have no accounts but am on the electoral register at my old address. TransUnion has all my accounts at my new address but still waiting for the electoral register to update. Everything is up to date on Experian.
  • SaintJudy
    SaintJudy Posts: 180 Forumite
    Third Anniversary 100 Posts Name Dropper
    MaryNB said:
    I have the same issue. Moved in November, Equifax is still showing I have no accounts but am on the electoral register at my old address. TransUnion has all my accounts at my new address but still waiting for the electoral register to update. Everything is up to date on Experian.
    Oh wow, November?! If it doesn't update any time soon then I won't panic. Thanks!
  • Nebulous2
    Nebulous2 Posts: 5,806 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'm in the same position. Moved early Feb, getting alerts to say accounts have been closed. 
    I've occasionally been annoyed at MSE credit club asking for information on income etc as part of their registration system, but it allowed me to update my address, which was a positive. 
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