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Eastjet Voucher con

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  • ayard
    ayard Posts: 2 Newbie
    First Post
    also the person that said check voucher numbers, they are on on different numbers, so i have 3 seperate amounts, i did email easyjet customer services to ask them to put it on 1 voucher they just sent back same old standard email, no answer at all, plus i did ask at the begining for cash back which they refused, never again will i support easyjets bussiness by taking a voucher again, this is con after con, this is your money still as they have not provided a service yet
    Ayard
  • ayard said:
    My flights have been cancelled again 26th may 2021 by Easyjet, i already have an outstanding voucher for £105 left from last year, so when i called to get my money back from this cancelled holiday was told i cannot have money back it will be a voucher again, so after 30 minutes we got to agree they would send me a voucher for £413.88, following night email arrived but it was only for £267.44, back on the phone to them again, turns out the guy had only cancelled the outbound flight, they are sending another voucher for the balance, this now means i have 3 vouchers to use, which total £518.88,  i asked the question can i use them all at once and was told no, only one voucher per booking and you have to pay rest of balance with credit card, this is not on, where not here to keep funding easyjet, and this is still my money not easyjets. And as for extending vouchers there should not be a use by date, as i have said this is still my money, i opted for a voucher because i am a long time user off easyjet and thouht they would be honorable, but not allowing us to use the hole amount is not on, please Martin do some thing about this for all those people that have vouchers with Easyjet. There is a scam going on in front off our faces, i hope this helps other people, i will never again take vouchers, will take the cash next time, what a night mare.
    ayard
    I have the same issue my voucher expires 27/07/2021, I have called today and they advised that I need to book a flight before 27/07.  I am unable to book with the current restrictions and traffic light system. Easy Jet no longer fly from Newcastle to the destinations I intend to go to.  This is so unfair. 
  • eskbanker
    eskbanker Posts: 37,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I have the same issue my voucher expires 27/07/2021, I have called today and they advised that I need to book a flight before 27/07.  I am unable to book with the current restrictions and traffic light system. Easy Jet no longer fly from Newcastle to the destinations I intend to go to.  This is so unfair. 
    Are they saying you'd need to travel by 27 July or just to make a booking by then (for later travel)?  They seem to be accepting bookings up to September 2022....
  • Westin
    Westin Posts: 6,325 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I think exactly as you are suggesting eskbanker.

    On my recent notification of cancellation the text reads ‘The Flight Voucher is valid for 12 months from the date of issue. You do not need to travel before the expiry date; you can book onto any flights that are on sale when you are ready to use the voucher...’
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