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Big Green Coach Refund
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That is the crux of the matter, They are claiming it does kick in.davidmcn said:
But only if their force majeure clause kicks in. I'm not sure that it does, they appear to be opting not to run the service rather than being forced not to. The service is after all defined as just transporting you from A to B, not even "taking you to [X]'s concert".sheramber said:
The coach was running a service to a concert that was cancelled therefore no point in the coach running. they certainly wouldn't run an empty coach to a non existent concert.davidmcn said:Is there anything in particular which is "forcing" them to cancel the service though? Buses can still operate.
The company are not disputing that the coach did not travel but are refusing refunds on the grounds that they state in their terms and conditions that no refunds will be made .
There is nobody to force the issue apart from taking legal action for the refund.
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