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Windows 10 - Lost Start Menu

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Oneye12
Oneye12 Posts: 88 Forumite
Ninth Anniversary 10 Posts Combo Breaker
in Techie Stuff
Bought Acer Aspire around 2017 with Windows 8.1. Updated with free offer to Windows 10.
Monitor is an early LED 21” Tv of similar age.

Has barely been used in the past year; but has been updating regularly .
Noticed last year screen went slightly oversize for no obvious reason (Shows 720 50hz on power up).
Late last year, despite overscan could access but found the start menu wouldn’t work - nor Cortana.
More recently noticed audio playlist not working although can access tracks via explorer.

Any ideas ?!


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Comments

  • Dippypud
    Dippypud Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Oneye12 said:
    Bought Acer Aspire around 2017 with Windows 8.1. Updated with free offer to Windows 10.
    Monitor is an early LED 21” Tv of similar age.

    Has barely been used in the past year; but has been updating regularly .
    Noticed last year screen went slightly oversize for no obvious reason (Shows 720 50hz on power up).
    Late last year, despite overscan could access but found the start menu wouldn’t work - nor Cortana.
    More recently noticed audio playlist not working although can access tracks via explorer.

    Any ideas ?!


    If you right click on the screen do you get the 'display' settings come up ?
    Can you change the resolution to the 'recommended' ?
    C.R.A.P.R.O.L.L.Z # 40 spanner supervisor.
    No problem can withstand the assault of sustained thought.
    Only after the last tree has been cut down. Only after the last fish has been caught. Only after the last river has been poisoned. Only then will you realize that money cannot be eaten.
    "l! ilyë yantë ranya nar vanwë"
  • Oneye12
    Oneye12 Posts: 88 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Right Click gives me settings - thought I'd lost it ! ...
    is on 1280 x 720 as recommended - any other display setting doesn't work

  • tehone
    tehone Posts: 640 Forumite
    Part of the Furniture 500 Posts Name Dropper
    On the actual TV display settings have you perhaps activated a zoom mode or something like that
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi,
    have you also lost the taskbar?
  • Oneye12
    Oneye12 Posts: 88 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    No there is no Zoom mode on the TV / monitor..

    The Taskbar is still there, the RHS works ok.
    Despite the overscan the start menu can be accessed where it goes into fatal error mode. The only thing you can do is power off / back on again.
  • debitcardmayhem
    debitcardmayhem Posts: 12,695 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Does the windows key bring up the start menu?
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    Windows update (or refresh) time methinks.  First see if there are any updates (or new version) oustanding. Windows key+R and type  control update
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • Neil_Jones
    Neil_Jones Posts: 9,537 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Vanishing start menus can be caused by an account issue.
    Create a new (local) user account and see if the start menu works in that.  If so, the original account has a problem.  If the problem follows user accounts then it may be something you have installed on the computer causing the issue.
  • 168hourweek
    168hourweek Posts: 56 Forumite
    Part of the Furniture 10 Posts
    Hi
    Happened to me
    It was an unfinished windows update

  • Oneye12
    Oneye12 Posts: 88 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    It's a desktop with standard keyboard so no Windows key .....
    I'll check in the next few days about updates 
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