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BW Legal Autoreply - how much info to give

Hi,  I received an LBC, and responded to Link parking by sending a with a SAR with attached V5C which I think is in-line with your advise for Newbies (it was quite a bit to get through, so hopefully I have got it right and not got confused).  I also emailed BW Legal who, it would appear given that they are the ones sending me letters, are handling the claim.  I received an auto-reply from BW Legal, per the below and wonder how much of this I should give to them (noting that some of this is in the SAR email/attachments):

BW Legal Reference:
Full Name:
First Line of Address: 
Postcode:
Telephone Contact Number:
Vehicle Registration: 
Vehicle Make or Model:
Parking Charge Number: 
Street Name or Car Park:
Authorised Email address:
Confirmation you wish for us to correspond with you via this email address (Yes/No):

Huge thanks in anticipation of your help.

«1345

Comments

  • Redx
    Redx Posts: 38,084 Forumite
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    those in BOLD for sure, but if you do not want to give them the correct email address of yours, get a gmail one for this and use it instead

    as for the rest , I definitely would not share my telephone number , but the others are your choice, no problems in passing on those extras
  • Thank you so much for your speedy reply, Redx.  I think I may have messed up as, reading your comment, some of the info was in the original attachment I sent to them (which triggered the autoreply).  Also good to read the advice to Newbies is your footnote.  Lots to take in, in a short space of time, so I appreciate the succinct advice :smile:
  • Hi,
    I have today had a response from BW legal, after writing to them demonstrating I had sent a SAR to their client Link Parking, per the below:

    I write in reference to your email dated 11 March 2021. 

    You mention debt pre-action protocol. We sent a letter of claim fully compliant with the debt pre-action protocol on 26 October 2020 allowing you until 30 November 2020 to respond which you failed to do.

    A County Court Claim form was issued on 15 December 2020 and deemed served 21 December 2020. As a claim has been issued, your reference to the pre-action protocol is irrelevant.

    We note your comments that you have raised a Subject Access Request (SAR) with our client, it is important to note that a SAR does not affect the validity of our client’s Claim meaning that our client has an overriding legitimate interest to recover the sums due to them. As such, your account will not be suspended from further legal action unless we are instructed to do so by our client.

    We kindly request that you get in contact with us on 0113 487 0430 within 14 days from the date of this email to arrange a suitable payment arrangement for the outstanding balance of £241.36. If no contact is received, we will be at liberty to enter a County Court Judgment (CCJ) against you, for the balance outstanding.

    Alternatively, you can also use our website www.bwlegal.com to set up an affordable arrangement. Our customer portal provides you with the functionality to speak to us by webchat, complete your income and expenditure or make a payment.


    Have I mistakenly understood the letter I had to be an LBC?
    What should I do next?  Many thanks in anticipation of your help.
  • Fruitcake
    Fruitcake Posts: 59,507 Forumite
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    edited 19 March 2021 at 7:58PM
    That letter says you were sent a LoC, then a Claim Form from the County Court. 

    Did you acknowledge the claim and complete an AoS, and submit a defence?
    If not, then I suspect it may either be with the court waiting for a default judgment because it wasn't defended, or you have already lost and been given a CCJ.
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  • KeithP
    KeithP Posts: 41,296 Forumite
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    edited 19 March 2021 at 9:27PM

    A County Court Claim form was issued on 15 December 2020 and deemed served 21 December 2020.


    Have I mistakenly understood the letter I had to be an LBC?
    What should I do next?  Many thanks in anticipation of your help.

    Hopefully you filed an Acknowledgment of Service or a Defence by 4th January.
    If you filed an AoS by that date, you had until 18th January to file a Defence.

    Did you do that?

    Whether you did or not, it would be a good idea for you to login to your MCOL account and copy and paste here your Claim History in full. It's only a few lines.

    Without that it is difficult to suggest a next step.
  • Coupon-mad
    Coupon-mad Posts: 156,213 Forumite
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    BUNG IN A DEFENCE THIS WEEKEND.  NOW. 

    THIS IS WHAT THE TEMPLATE DEFENCE IS FOR AND YOU WERE MEANT TO DO THIS 3 MONTHS AGO.


    They have talked about being at liberty to seek judgment by default, which means they haven't yet. You MUST win that race.

    OMG why did you start a thread in March telling us you have a LBC,  when in fact you have ignored a N1 court claim in December?
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  • KeithP
    KeithP Posts: 41,296 Forumite
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    edited 19 March 2021 at 11:22PM
    BUNG IN A DEFENCE THIS WEEKEND.  NOW. 

    To help with that task, read this...

    To create a Defence, and then file a Defence by email, start reading here:
    https://forums.moneysavingexpert.com/discussion/6108153/suggested-template-defence-to-adapt-for-all-parking-charge-cases-where-they-add-false-admin-costs/p1

    You only need to read the first two posts on that thread.

    The good news is that your situation will not get any worse over the weekend.
    Just make sure you file, by email, your Defence before 8am Monday morning.
  • have you had a reply to your SAR from LINK , not bothered about BW , I am talking about a reply from LINK PARKING on LINK parking headed paper? 
  • D_P_Dance
    D_P_Dance Posts: 11,592 Forumite
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    Have you complained to your MP?
    You never know how far you can go until you go too far.
  • Johnersh
    Johnersh Posts: 1,573 Forumite
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    As @Coupon-mad has noted, if judgment has not yet been entered, the race is now on...

    However late you are in filing a defence and even if a default judgment has been requested, the court CANNOT enter a default judgment if the defence has arrived before the point in which they get round to reviewing the file.  The CPR rules were clarified to address exactly this point. 

    So, GO !!!!!!!!! 

    A copy of the defence should also be sent to the claimant sols, given where you now are. 

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