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Buyer not happy - advice needed

135

Comments

  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I am waiting for the " They want a £ reduction in the price " post .
  • TF03
    TF03 Posts: 100 Forumite
    Eighth Anniversary 10 Posts Name Dropper
    Ganga said:
    I am waiting for the " They want a £ reduction in the price " post .
    Well not quite. I haven't replied to the last text message I was sent. 
    I have received a message on eBay from the buyer basically listing the issues they have found with the vehicle since purchasing.
    They are demanding a full refund, plus £1000 already spent on the vehicle for roadside repairs/work already carried out by their mechanic. No mention of giving the vehicle back. 

    I am planning on replying with something along the lines of, reiterating the points I have already made, stating signed as sold as seen and that I will have no further communication with them.  

  • Belenus
    Belenus Posts: 2,792 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 12 March 2021 at 5:54PM
    TF03 said:
    Ganga said:
    I am waiting for the " They want a £ reduction in the price " post .
    Well not quite. I haven't replied to the last text message I was sent. 
    I have received a message on eBay from the buyer basically listing the issues they have found with the vehicle since purchasing.
    They are demanding a full refund, plus £1000 already spent on the vehicle for roadside repairs/work already carried out by their mechanic. No mention of giving the vehicle back. 

    I am planning on replying with something along the lines of, reiterating the points I have already made, stating signed as sold as seen and that I will have no further communication with them.  

    Don't reply and don't contact him again.

    Don't let him bully you into feeling guilty or giving him any money back.

    Just ignore him unless he issues County Court proceedings and that is extremely unlikely.

    If you get a solicitors letter or a Letter Before Action (that is also unlikely) then post again for advice. 

    Otherwise just forget about him and his horse box.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
  • m0bov
    m0bov Posts: 2,778 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    OP just ignore.
  • Ectophile
    Ectophile Posts: 8,373 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    TF03 said:
    Ganga said:
    I am waiting for the " They want a £ reduction in the price " post .
    Well not quite. I haven't replied to the last text message I was sent. 
    I have received a message on eBay from the buyer basically listing the issues they have found with the vehicle since purchasing.
    They are demanding a full refund, plus £1000 already spent on the vehicle for roadside repairs/work already carried out by their mechanic. No mention of giving the vehicle back. 

    I am planning on replying with something along the lines of, reiterating the points I have already made, stating signed as sold as seen and that I will have no further communication with them.  


    I was going to post a reply saying that they are going to keep demanding money from you until you have ended up paying them to take your horse box away.  But it seems they have beaten me to it!
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • sheslookinhot
    sheslookinhot Posts: 2,419 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The OP comes on here for advice about a big tale of woe. They have done nothing wrong and the advice is “Do not reply, respond or communicate with the buyer”.
    And proceeds to ignore the advice, not once but twice.

    Why bother !!
    Mortgage free
    Vocational freedom has arrived
  • Mistral001
    Mistral001 Posts: 5,444 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    edited 14 March 2021 at 12:01AM
    What exactly is the law on selling a vehicle that does not have genuine mileage.  The fact that the OP did not actually do the clocking surely does not change the fact that the mileage is not genuine.   If  the buyer can prove that the mileage is not genuine, never mind not as advertised, then that buyer might have a good case.
  • TF03 said:
    Ganga said:
    I am waiting for the " They want a £ reduction in the price " post .
    Well not quite. I haven't replied to the last text message I was sent. 
    I have received a message on eBay from the buyer basically listing the issues they have found with the vehicle since purchasing.
    They are demanding a full refund, plus £1000 already spent on the vehicle for roadside repairs/work already carried out by their mechanic. No mention of giving the vehicle back. 

    I am planning on replying with something along the lines of, reiterating the points I have already made, stating signed as sold as seen and that I will have no further communication with them.  

    do you still have the tear off section of the v5 ? yje green part 

    if you go to dvla https://www.gov.uk/check-mot-history and enter the long number on the green section BUT MISS OFF THE FIRST NUMBER , it should come back and reviel all mot s dating back to 2005/6 , you can then see if there has been a typo or if new clock fitted , wjat i cannot see on this post is the actual age of the van 
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    What exactly is the law on selling a vehicle that does not have genuine mileage.  The fact that the OP did not actually do the clocking surely does not change the fact that the mileage is not genuine.   If  the buyer can prove that the mileage is not genuine, never mind not as advertised, then that buyer might have a good case.
    It's not illegal.

    What is illegal is knowingly mis-representing it - or anything else.

    And, in a private sale, that's going to have to be proven for the courts to be interested.
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