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Virgin Money Credit Card Error and Warning - You may want to check your balances
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Agentmomo
Posts: 109 Forumite

in Credit cards
Hello.
I have just checked my balance on the Virgin Money Credit Card app and my outstanding balance owed was £1700 more than what I was expecting it to be!
Clearly, very stressful and I have just come off to the phone after reporting suspected fraud.
It transpires that this is a Virgin Money fault (not sure why) however I have been reassured that this will be fixed within the next 24 to 48 hours.
Anyone who has a Virgin Money Credit Card, you may want to check your balance.
I have just checked my balance on the Virgin Money Credit Card app and my outstanding balance owed was £1700 more than what I was expecting it to be!
Clearly, very stressful and I have just come off to the phone after reporting suspected fraud.
It transpires that this is a Virgin Money fault (not sure why) however I have been reassured that this will be fixed within the next 24 to 48 hours.
Anyone who has a Virgin Money Credit Card, you may want to check your balance.
1
Comments
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makes sense to check balances on all cards tbh1
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Everyone should check their balance every few days if not daily to look for unauthorised payments0
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Deleted_User said:Everyone should check their balance every few days if not daily to look for unauthorised paymentsI came into this world with nothing and I've got most of it left.1
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Yup my balance was increased by £5k. As you can see in my signature, I am paying off cc debt so was also straight on the phone to them.
I also check my balances daily.(in the hope they come down the more I look)🤣Credit Cards NOV 2019 £33,220.42 Sept 2023 £19,951.00 Tilly Tidy 20223/COLOR] Sept £43.71 Here's my diary: A Ditherer's Diary Again1 -
Naomim said:Yup my balance was increased by £5k. As you can see in my signature, I am paying off cc debt so was also straight on the phone to them.
I also check my balances daily.(in the hope they come down the more I look)🤣0 -
Ah no. I didn't. 🙄Credit Cards NOV 2019 £33,220.42 Sept 2023 £19,951.00 Tilly Tidy 20223/COLOR] Sept £43.71 Here's my diary: A Ditherer's Diary Again0
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what is the issue?Life in the slow lane0
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born_again said:what is the issue?
It's seems to have been corrected now. At least mine was correct when I checked this morning.
NaomimCredit Cards NOV 2019 £33,220.42 Sept 2023 £19,951.00 Tilly Tidy 20223/COLOR] Sept £43.71 Here's my diary: A Ditherer's Diary Again0 -
born_again said:what is the issue?
Hope this helps @bornagain ?0 -
Ok, maybe not worded well.
How were the figures wrong?
Say duplicated auths?
Glad it sorted anyway.Life in the slow lane0
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