post office selling of to shell energy?

jasonpi76

Good morning all, first time post so be kind.
I actually found out that the post office are selling there broadband off to shell energy! (didnt know they even did BB) so i phoned up the post office wanting to know if i could switch? the bloke whom was rude said "only the name above the door has changed" i challenged this and got nowhere. 
so here i am do i have any legitimate reason to leave as i signed up for the post office not another company regardless if its in the t's and c's.
any help would be appreciated.
Thanks jay.

JJ_Egan

Selling not really  as PO never owned it in the first place .PO are a virtual ISP using Talk Talk .So you have been supplied by TT and billed by PO .

You do not need to move to Shell but will have to pay the remaining months of your PO contract off .

pallyman

Shell is TT also

quirkydeptless

pallyman said:

Shell is TT also

Explained here https://www.youtube.com/watch?v=6hHnOBlwU3A

louinspace

For me it’s an ethical issue. I don’t want to be a Shell customer with their environmental and human rights record. I will switch even if it costs me.

JJ_Egan

Switch to who ?? and will you be hit with contract charges .

Tansee

Hi,  I have at last managed to switch from Post Office broadband without penalty even though I am still within contract after making complaints both verbally and in writing about the transfer to Shell. I was told at first that nothing could be done and in one case the operator was very rude.  In the end I stated that I would be contacting the ombudsman and my complaint was passed to the complaints department.  My complaint centered around the fact that I would never have taken out a broadband contract with Shell because of my ethical stance on climate change.  Don't give up if you have been told that you cannot switch without penalty.

JJ_Egan

So who is this green ISP you will move to ??

[Deleted User]

louinspace said:

For me it’s an ethical issue. I don’t want to be a Shell customer with their environmental and human rights record. I will switch even if it costs me.

The post office aren't exactly squeaky clean with their human rights record either with 45 postmasters given wrongful criminal convictions over an IT glitch with some ending up in prison, bankrupt, divorced and dead as a result. It was called "the UK's most widespread miscarriage of justice" according to the BBC.

Their CEO left just before the judgement overturned the convictions and took away £400,000 in bonuses. She was also given a CBE whilst all this was happening.

Over a thousand other postmasters were affected and paid the discrepancies out of their own pocket and many ended up leaving their roles as a result and still carry the financial burden of the problem.

Not sure how you would favour this behaviour from the post office while you are almost certainly using non-branded Shell products in your plastic goods, sofas, sports equipment, paints, detergents, textiles, road surfaces, pharmaceuticals, cosmetics, fuel, oil and many more household items.

matelodave

Well said sir.

I wonder whether the OP uses any form of motorised transport (including buses, taxis and trains) Gas heat or cooking etc. It really doesn't matter what branding is put on stuff as virtually everything we use is now transported by oil at some part of it's journey or derived from it in one way or another.

Getting out of a tree because of a misplaced principle is part of what is wrong with society at present and it's being made worse by those who are pandering to the profesional objectors and complainers. IMO the OP should have been stuffed with an ETC if he feels that strongly about it.

FatherTireseus

The Guardian Consumer Affairs column covered this about a month ago:

https://www.theguardian.com/money/2021/mar/30/as-a-climate-activist-i-object-to-the-post-office-selling-me-to-shell-energy

The Sunday Times had a similar article this weekend (but behind a paywall, so no link).  In that case the person who complained was also told (after intervention by the Sunday Times columnist) they could transfer without any penalty.