Electricity meter readings seem too high & bill is excessive

Harry_510

I live in a two bedroom maisonette and my energy provider is E-on. I have given actual meter readings and for the 13th Feb to the 23rd Feb the meter showed 503KWH of usage at a total bill of £91.89 and from the 23rd Feb to the 2nd March the meter showed 238KWH of usage at a total bill of £44.10. This means that my energy bill will be around £240 per month, when it's predicted to be £51 by E-on. I have been fairly frugal with the heating/hot water - a couple of hours in the morning and a couple of hours at night. My only source of energy is energy is electricity but this still seems far too high. I am unsure whether my tariff is just far too expensive (17.71p per KWH) or whether there is excess energy usage somewhere in the system? E-on have claimed they are unable to send a technician until the 19th March - will they be able to retrospectively reduce the bill if they find an issue? Any help would be appreciated, thanks!

Gerry1

Welcome to the forum.

Make sure you're not being charged for the visit; if so, cancel.  There are lots of checks you can do yourself.

Bills will always be more expensive in winter because it's cold and dark.  The £51 figure is an average over the whole year.

Send monthly readings and keep records.

Why have you chosen such an expensive tariff?  Start comparing with Citizens Advice and 'Which? Switch'.

MWT

Harry_510 said:

This means that my energy bill will be around £240 per month, when it's predicted to be £51 by E-on.

They do not 'predict' they make a guess based on available information but that is all it is...

It was very cold this winter, but from the figures you've given it looks like your usage has already started to fall and will continue to do so as we move into warmer weather.

You can certainly find a cheaper tariff than that as well.

Harry_510

Gerry1 said:

Welcome to the forum.

Make sure you're not being charged for the visit; if so, cancel.  There are lots of checks you can do yourself.

Bills will always be more expensive in winter because it's cold and dark.  The £51 figure is an average over the whole year.

Send monthly readings and keep records.

Why have you chosen such an expensive tariff?  Start comparing with Citizens Advice and 'Which? Switch'.

Hi there, I understand that the bills are cheaper in the summer and so they average them out over the year but £240 per month in the winter? I have two hours of heating in the morning and two hours at night, and an hour of hot water in the morning and an hour at night. My neighbour's last bill was £95. I didn't choose that tariff, it was a continuation of the landlord's account - I was led to believe I had to stick to it. I will be changing to a different tariff but I need to get this issue remedied first. 

tim_p

Maybe take some meter readings, twice a day at the approx the same time to get an idea when the usage is occurring. 

Harry_510

MWT said:

Harry_510 said:

This means that my energy bill will be around £240 per month, when it's predicted to be £51 by E-on.

They do not 'predict' they make a guess based on available information but that is all it is...

It was very cold this winter, but from the figures you've given it looks like your usage has already started to fall and will continue to do so as we move into warmer weather.

You can certainly find a cheaper tariff than that as well.

Hi, yes but I've only lived here for just over two weeks... I will continue to need hot water, even when it's warmer. The boiler is using 10KWH for an hour of hot water. If the only energy I used was hot water, that's 20KWH per day or £106 per month?

Harry_510

tim_p said:

Maybe take some meter readings, twice a day at the approx the same time to get an idea when the usage is occurring. 

I'm taking hourly readings, the big jumps are during boiler operation - is 10KW per hour normal?

milgo

Are you all-electric or do you also use gas?

Harry_510

milgo said:

Are you all-electric or do you also use gas?

All electric!

tim_p

Harry_510 said:

tim_p said:

Maybe take some meter readings, twice a day at the approx the same time to get an idea when the usage is occurring. 

I'm taking hourly readings, the big jumps are during boiler operation - is 10KW per hour normal?

Perfectly normal for a 10kW electric boiler running for an hour (obviously a different rated boiler could be different) Any thermostat would turn it off once target tempt had been reached. What boiler is it? (Rating)

Harry_510

tim_p said:

Harry_510 said:

tim_p said:

Maybe take some meter readings, twice a day at the approx the same time to get an idea when the usage is occurring. 

I'm taking hourly readings, the big jumps are during boiler operation - is 10KW per hour normal?

Perfectly normal for a 10kW electric boiler running for an hour (obviously a different rated boiler could be different) Any thermostat would turn it off once target tempt had been reached. What boiler is it? (Rating)

It's a 10KW ehc 'slimjim' boiler with a '100% efficiency rating' apparently. I would assume it uses 10KW per hour, but say for 4 hours of use per day (hot water and heating), that just makes the energy bill insane? £200+ per month?