Joiners Restocking Charge Invoice

MattMattMattUK

Al_Ross said:

Is now the time to make contact with this guy and tell him that I am disputing his invoice and look forward to seeing him in court ?

Have you just been ignoring him? Realistically you should have told his you were disputing his invoice right at the start.

MattMattMattUK

Al_Ross said:

I have just had a Formal Ntice of Default on this,there is a bit at the bottom that mention legal proceedings if not paid within 14 days.

Does this count as a letter before action?

Edit: Removed the image you posted, as you may wish to do the same in your post.

Just to add most of the details are still visible through the marker pen you have used and could easily be recovered with image manipulation (eg. your address). You have also left his VAT number at the top.

I will not share any of those details in clear text, but I as a point I will also note that this issue will fall under Scottish law which whilst it will not have any real impact on the rights and wrongs, may have some impact on the procedures. 

pinkshoes

Al_Ross said:

Is now the time to make contact with this guy and tell him that I am disputing his invoice and look forward to seeing him in court ?

We did advise you to do this earlier... I even drafted a letter you could send on the second page (post 4).

So yes, write a formal letter disputing his charges as he was unable to meet the contract.

Al_Ross

Jumblebumble said:

This looks  inconsistent  and your ex  joiner does not seem very smart

(Ex VAT )
Total of purchased items    £482.78
20% of this is £96.56
He has thus had a refund of  £386.22

If he issues a summons ask  him to prove the restocking charge and the cost of the items as I think he has either made it up or is making a profit on the nailgun etc he did end up not buying on your behalf and you are paying 2 restocking charges, his and his suppliers.

The total costs of goods he claims to have ordered is correct being £412.78 +vat,he is charging me a 20% restocking charge, meaning he is deducting 80% which is the -£330.22 then adding on two different sets of postage and 3 hours labour to repack these items and take them to the post office which is a 5 minute drive from his house,and of course vat on the total amount.

Al_Ross

pinkshoes said:

Al_Ross said:

Is now the time to make contact with this guy and tell him that I am disputing his invoice and look forward to seeing him in court ?

We did advise you to do this earlier... I even drafted a letter you could send on the second page (post 4).

So yes, write a formal letter disputing his charges as he was unable to meet the contract.

Others on here advised me to leave it and wait to see if it went further.

I was going to reply via email,disputing the invoice,is that okay?

Al_Ross

Al_Ross said:

Jumblebumble said:

This looks  inconsistent  and your ex  joiner does not seem very smart

(Ex VAT )
Total of purchased items    £482.78
20% of this is £96.56
He has thus had a refund of  £386.22

If he issues a summons ask  him to prove the restocking charge and the cost of the items as I think he has either made it up or is making a profit on the nailgun etc he did end up not buying on your behalf and you are paying 2 restocking charges, his and his suppliers.

The total costs of goods he claims to have ordered is correct being £412.78 +vat,he is charging me a 20% restocking charge, meaning he is deducting 80% which is the -£330.22 then adding on two different sets of postage and 3 hours labour to repack these items and take them to the post office which is a 5 minute drive from his house,and of course vat on the total amount.

My wife tells me there is no vat on postage,so is he incorrectly charging an extra £14  on the two lots of postage vat ?

Jumblebumble

Al_Ross said:

Jumblebumble said:

This looks  inconsistent  and your ex  joiner does not seem very smart

(Ex VAT )
Total of purchased items    £482.78
20% of this is £96.56
He has thus had a refund of  £386.22

If he issues a summons ask  him to prove the restocking charge and the cost of the items as I think he has either made it up or is making a profit on the nailgun etc he did end up not buying on your behalf and you are paying 2 restocking charges, his and his suppliers.

The total costs of goods he claims to have ordered is correct being £412.78 +vat,he is charging me a 20% restocking charge, meaning he is deducting 80% which is the -£330.22 then adding on two different sets of postage and 3 hours labour to repack these items and take them to the post office which is a 5 minute drive from his house,and of course vat on the total amount.

Oh yes I missed the postage

Manxman_in_exile

Al_Ross

Look at the posts from the_lunatic_is_in_my_head on pp 2 and 3 of this thread regarding the information that your joiner should have given you pre-contract for an off-premises sale*.  The lunatic thinks that if you weren't provided with the listed information in a durable form, then there is no contract that the joiner can sue you for.  (I'm not so sure myself if you look at my posts, but in my experience the lunatic seems to be quite good at providing advice in these sort of situations so maybe they are right).

And yes - more posters advised you to ignore the joiner than to write and dispute the charge like pinkshoes suggested.

I'm not sure if it makes much difference now whether you dispute it or wait to see if he sues.  If you dispute it and explain why you are disputing it he may give up and that is the end of it.

I think the only problem you may have is that you and your joiner never actually agreed a date to do the work?  Is that right?


*I think the_lunatic_is_in_my_head assumes it's an off-premises sale but you have not confirmed that?

Al_Ross

Manxman_in_exile said:

Al_Ross

Look at the posts from the_lunatic_is_in_my_head on pp 2 and 3 of this thread regarding the information that your joiner should have given you pre-contract for an off-premises sale*.  The lunatic thinks that if you weren't provided with the listed information in a durable form, then there is no contract that the joiner can sue you for.  (I'm not so sure myself if you look at my posts, but in my experience the lunatic seems to be quite good at providing advice in these sort of situations so maybe they are right).

And yes - more posters advised you to ignore the joiner than to write and dispute the charge like pinkshoes suggested.

I'm not sure if it makes much difference now whether you dispute it or wait to see if he sues.  If you dispute it and explain why you are disputing it he may give up and that is the end of it.

I think the only problem you may have is that you and your joiner never actually agreed a date to do the work?  Is that right?


*I think the_lunatic_is_in_my_head assumes it's an off-premises sale but you have not confirmed that?

I told him the wood was due to arrive at the property at the end of the first week of January, but it needed to sit in the flat and acclimatise for a few days so if he could put in his diary for the middle of January. When the wood arrived, I made contact via email and this is when he ignored various emails over about 2 weeks.So I found another joiner who could start in a few days time.It was only when I told the first joiner via email,that I had found someone else that he replied.

My son was due to be released any time from hospital after being in for 3 months with severe mental problems. The flat had only chipboard on the floors and various other jobs that was supposed to be all fixed prior to him coming home. My son had already given up his temporary rental and was determined he was returning to his own flat.So I  made a decision to find someone else who could confirm he could start the work quickly.

Al_Ross

I have sent him an email,going over it all again and disputing his invoice.