Joiners Restocking Charge Invoice

Manxman_in_exile

I'm certainly not disagreeing with you, but I wonder how many individual tradesmen and small (and even medium) firms providing these sorts of services actually conform at all with those requirements?

Al_Ross

The second joiner who I got to do the job, had all the tools and nails needed, which are needed by any joiner who lays wooden flooring. As already mentioned by someone else hear these are readily available from any wholesale supplier like Howdens,Jewson or Screwfix and Toolstation, so no need to have to ordered anything.

I purchased my wood from Broadleaf Timber and gave the link to the first joiner, you will see he says he order the glue from them. I contacted the sales person whom I had a lot of communication with prior to buying it, and she was pretty sure no glue had been returned for a refund from anyone.

I had stressed to the first joiner on the urgency to have the flooring laid and the flat finished prior to my sons discharge from hospital but no date was forth coming, so I was unwilling to wait till after lockdown to then get a date which could be any time after that.

the_lunatic_is_in_my_head

Manxman_in_exile said:

I'm certainly not disagreeing with you, but I wonder how many individual tradesmen and small (and even medium) firms providing these sorts of services actually conform at all with those requirements?

Probably not many but if you want to try and recover loses you aren't going to get far in small claims if it turns out you haven't got everything in order and the consumer wasn't actually bound by the contract.

I might understand a few quid on restocking fees but £90 "labour" to return things is taking the pee, I don't even think that would be an allowable thing to claim for as it isn't a direct loss. 

OP you appear concerned by the issue, which is understandable, if you didn't get the list of info in my last post then as far as I know the trader hasn't got a valid claim either way. 

Al_Ross

the_lunatic_is_in_my_head said:

Manxman_in_exile said:

I'm certainly not disagreeing with you, but I wonder how many individual tradesmen and small (and even medium) firms providing these sorts of services actually conform at all with those requirements?

Probably not many but if you want to try and recover loses you aren't going to get far in small claims if it turns out you haven't got everything in order and the consumer wasn't actually bound by the contract.

I might understand a few quid on restocking fees but £90 "labour" to return things is taking the pee, I don't even think that would be an allowable thing to claim for as it isn't a direct loss. 

OP you appear concerned by the issue, which is understandable, if you didn't get the list of info in my last post then as far as I know the trader hasn't got a valid claim either way. 

I didn't get the majority of what is on your list. His name address phone number. Vat number, no nail gun was mentioned on his original quote either. I was not made aware he had ordered anything at all until I cancelled him and then he mentioned sending an invoice for restocking costs, even then he didn't mention charging 3 hours labour to repackage and take to his local post office which is 5 minutes away from his house.

pinkshoes

The quote was subject to the work being completed by a specific date which he was unable to commit to. 

Why on earth would you spend so much money on stuff for a job you hadn't committed to?!

I would still reply as per my previous suggestion making it clear you had said the quote was subject to work being completed by a certain date, and you had asked on several occasions for him to confirm this (give dates when) which he didn't reply to. 


3 hours to send back stuff is taking the p*ss!  Also, a professional would already have the nail gun, so there would be no need to pay a restocking fee for that, nor the postage, and to send back some nails does NOT cost £24!!! 

Sounds to me like someone that has probably not fitted a floor before.

davidmcn

pinkshoes said:

Sounds to me like someone that has probably not fitted a floor before.

And presumably never plans to in the future either!

Al_Ross

I have just had a Formal Notice of Default on this,there is a bit at the bottom that mention legal proceedings if not paid within 14 days.

Does this count as a letter before action?

powerful_Rogue

Al_Ross said:

i have just had a Formal Ntice of Default on this,there is a bit at the bottom that mention legal proceedings if not paid within 14 days.

Does this count as a letter before action?

Yes, that counts as a letter before action.

Al_Ross

Is now the time to make contact with this guy and tell him that I am disputing his invoice and look forward to seeing him in court ?

Jumblebumble

powerful_Rogue said:

Al_Ross said:

i have just had a Formal Ntice of Default on this,there is a bit at the bottom that mention legal proceedings if not paid within 14 days.

Does this count as a letter before action?

Yes, that counts as a letter before action.

This looks  inconsistent  and your ex  joiner does not seem very smart

(Ex VAT )
Total of purchased items    £482.78
20% of this is £96.56
He has thus had a refund of  £386.22

If he issues a summons ask  him to prove the restocking charge and the cost of the items as I think he has either made it up or is making a profit on the nailgun etc he did end up not buying on your behalf and you are paying 2 restocking charges, his and his suppliers.