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Are there any broadband providers without CPI increases?

rjmachin
rjmachin Posts: 364 Forumite
Seventh Anniversary 100 Posts Name Dropper
edited 2 March 2021 at 9:40PM in Broadband & internet access
Are there any broadband providers without CPI increases?

I am currently with TalkTalk and have a contract with them until November this year.

After that, unless I am affected with today's news and can cancel earlier, are there any other providers who do not have in their terms a CPI + x% annual increase?

I keep seeing adverts for Plus net and BT with small writing at the bottom which says prices increase annually by CPI + 3.9% or something similar and I hate the uncertainty of these increases.

I anticipate increases at the contract end/renewal date, and know most do it while still in contract, but is it all providers now that do this?
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Comments

  • Searcher2
    Searcher2 Posts: 1,176 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 2 March 2021 at 10:10PM
    Well it looks like Zen don't, though the price is quite high currently.  They claim "Lifetime price guarantee.  You'll keep the same monthly price on your monthly bundle when your 12, 18 or 24 month contract ends"   https://www.zen.co.uk/
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Of the major ISPs there are two choices . The built in to contract cpi type increase . Or  the we reserve the right to increase prices .
    Second one is with 30 day right to cancel penalty free under Ofcom rules .
  • matelodave
    matelodave Posts: 8,768 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 3 March 2021 at 4:30PM
    I'd guess that contracts without an automatic uplift are getting few and far between since they've discovered that people are jumping ship and terminating contracts to avoid price increases.
    Probably your only option is to go for 12 month deals 9although some still have a clause that fits in an uplift around March)
    Never under estimate the power of stupid people in large numbers
  • Dellgrad12
    Dellgrad12 Posts: 37 Forumite
    10 Posts
    SSE Broadband offer fixed price, you need to sign up to an 18 month contract but they won’t put the price up whilst you are in contract.
  • james_smitha
    james_smitha Posts: 419 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Don't touch sky they jack prices up 10% every year near Easter.
  • Don't touch sky they jack prices up 10% every year near Easter.
    Even if you've been with them less than 1 year?
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    All depends upon the contract and what you agreed to even though you may not have bothered to read .
  • Anyanka1
    Anyanka1 Posts: 174 Forumite
    100 Posts
    I received an email from Talk Talk today telling me my "fixed" price will increase from next month:  My contract has about another year to run so how do they justify this?  By telling me I can suck it up or leave without penalty, of course.  So when does "fixed" mean variable whenever it suits the supplier?  Whenever they say it does, naturally.

    I managed to negotiate an increase in bandwidth for a tiny increase in price, which is actually fixed for 2 years (until it no longer suits them and they vary their terms again, obviously)  The increase in bandwidth will also be tiny, given the capacity of the local exchange but it's the principle of the thing, don't you think?  Especially as they no longer provide my current deal, which leads me to ponder whether the price increases reflect the need to force customers to upgrade... Whatever, it is somewhat heartening to know not only TT are guilty and, I think, few other providers offered fixed term prices at all.  At least, I have benefited from those for a couple of years.

    It does seem, whatever shenanigans they pull, I end up stuck with them because, for me, they are still the cheapest and their  free call screening thingy is really good, I think.  Thanks for reading and HTH someone.
  • Mickey666
    Mickey666 Posts: 2,834 Forumite
    1,000 Posts Photogenic First Anniversary Name Dropper
    rjmachin said:
    Are there any broadband providers without CPI increases?

    I am currently with TalkTalk and have a contract with them until November this year.

    After that, unless I am affected with today's news and can cancel earlier, are there any other providers who do not have in their terms a CPI + x% annual increase?

    I keep seeing adverts for Plus net and BT with small writing at the bottom which says prices increase annually by CPI + 3.9% or something similar and I hate the uncertainty of these increases.


    Not much uncertainly though is there?  CPI seems to be running somewhere between 1% to 2 %  so that's an uncertainty of 1%.
    Let's say the contract is for £25/month rising to £25 + (CPI + 3.9%)
    Assuming CPI is 1%, that's £25 + 4.9% = £26.22
    Assuming CPI is 2%, that's £25 + 5.9% = £26.47

    A grand 'uncertainly' of 25p/month or £3 over an entire year.

    Seems to me a very trivial thing to get so worked up and hateful about.


  • rjmachin
    rjmachin Posts: 364 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    Mickey666 said:
    A grand 'uncertainly' of 25p/month or £3 over an entire year.
    Seems to me a very trivial thing to get so worked up and hateful about.

    It may seem trivial, but over time it all adds up.  Based on the 2% CPI example:
    Year 1: £1.47 extra per month (£17.64 year)
    Year 2: £1.56 extra per month (£18.72 year)
    Year 3: £1.66 extra per month (£19.92 year)

    Over three years that's over 18% increase from the original of price £25 to nearly £30 per month.
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